5 months ago
I visited Kratie two weeks ago and stayed in this hotel. I really do not understand the fuss and negative reviews on this property, as I found this hotel to be one of the best in this area! I had an enjoyable and relaxing stay... the room was well appointed, opulent and problems free. The view of Mekong Rive from my balcony was spectacular and breathtaking! Unfortunately I had to cut my stay short due to a bad food poisoning (I had a seafood dinner outside) it was unbearable, however I was made to feel at ease as I was well looked after by one of its Front Desk employees,Mr. Veasna. He was so very helpful, humble and knowledgeable. He assisted me to arrange for a car to take me back to Phnom Penh. He even texted me if I was OK and needed any further assistance! He is such a great employee, I'm very grateful for his kindness and assistance. I cannot thank him enough, but thank you Mr. Veasna! He trulyis the ambassador to Mekong Dolphin Hotel! Hope the hotel management is looking after him well. I'm already looking forward to going back to amazing Kratie and to stay in this hotel. Without any doubts, if you were going for a trip to Kratie, this hotel is definitely for you! Kratie is a hidden gem! There are lots of interesting activities that both domestic and foreign tourists can do here. What made Kratie so special, apart from its amazing natures, the delicious foods, are the local people! They are super friendly, hospitable and genuinely with big hearts!
