8 months ago
This is the worst customer service I've ever encountered in a casino. The service here is terrible. They lure customers into booking rooms to play cards. If you lose money betting, they will kick you out of your room! The staff will claim that another guest has already booked the room and ask you to move to another casino! This is a strategy to scam other customers. The casino staff only helps Cambodian nationals!! They are terrible with foreigners of all nationalities! Many guests have been tricked into staying here and then kicked out after losing money gambling. If you gamble for even a short time, you will experience this kind of treatment! It's truly awful. Holiday Palace Casino in Sihanoukville only serves Cambodian nationals. It's a terrible and selfish casino. The owners should close it down because the management at your casino is behaving in the most disgusting way.