5 months ago
We stayed at this resort for one night on the 15th of April. And aside from the receptionist, everything else was a disappointment. Our room, the diamond cabin, was so dusty and full of cobwebs. It felt like it was left for weeks and weeks without cleaning! There were dead bugs on the bed, and the bedsheets made us itchy. The lock for the door was plastic, and a bit crooked. With enough force, someone could easily force themselves into your room (if it was locked from outside). The restaurant service was very slow. Despite not having that many guests, the food still took around 50 minutes to come out. And there were a lot of things out of stock, sometimes they didn't even inform you until you've already waited for a good amount of time for it to come out. The only saving grace we had was really the view of the reservoir.