6 months ago
The room is too small and not clean the manager is so bad
Très bien
111 avis sur Google
8.2
Disponibilité
8 oct. → 9 oct. 2026 · 1 nuit · 2 voyageurs
Pas de disponibilité en direct pour cet hôtel
Cet hôtel n'est pas encore connecté à Heroes : nous ne pouvons pas vérifier ses disponibilités en direct pour 8 oct. → 9 oct. 2026.
Cet hôtel ne publie pas d'adresse e-mail — appelez-le ou réservez un des hôtels ci-dessous.
Hôtels à Phnom Penh réservables tout de suite
Disponibles à vos dates — prix en direct pour 8 oct. → 9 oct. 2026, confirmation immédiate, espèces ou carte.
À propos de Joli Hotel & Restaurant
Joli Hotel & Restaurant is a hotel on St. 10B, Street 271 in Phnom Penh, Cambodia. Alongside guest rooms it runs an on-site restaurant and a rooftop that looks out over the city, so meals and an evening view are available without leaving the building.
Rooms come with air conditioning and private bathrooms, and the hotel provides daily housekeeping, complimentary water, and basic toiletries including a toothbrush and toothpaste. Breakfast is served on site, and in-room coffee is provided. Wi-Fi is available throughout. Room sizes and layouts vary between categories, and some guests have found their room smaller than expected, so it is worth confirming the exact room type and its features when you book.
The property suits travellers who want a straightforward city hotel with somewhere to eat on site, families or couples staying a night or two, and anyone with an early or late flight, giv...
- On-site restaurant
- Rooftop with city views
- Near the airport
- Daily room cleaning
- Free water and toiletries
- Breakfast served on site
Le quartier
The hotel is on St. 10B, off Street 271 in Phnom Penh, postcode 12100. It sits near the airport, which makes it practical for early departures and late arrivals. The rooftop gives an open view over the city.
Bon à savoir
The hotel has an on-site restaurant, and breakfast is available to guests. Housekeeping cleans rooms daily, and free drinking water plus a toothbrush and toothpaste are provided. Room upgrades may be offered for a fee at the desk, so confirm the room type and any specific feature you need, such as a bathtub, at the time of booking.
Faits issus de Google et du site de l'établissement.
Équipements et conditions
- Adapté aux enfants
- Entrée accessible en fauteuil roulant
- Téléphone international : +855 93 888 778
D'après le profil Google de l'établissement.
Ce que disent les voyageurs sur Google
4.1/5 · 111 avis
a year ago
I have stayed at this hotel previously and was impressed with how clean it is. I wanted a room with a bathtub and they advertise that all of their rooms have bathtubs on booking. I also messaged them to double check when i booked. When we arrived the room didn’t have a bathtub so i explained the situation to the manager. He wasn’t rude but wasn’t prepared to help. He said I could upgrade for $30 but I explained they need to advertise and communicate clearly regarding what they offer. I didn’t feel at all listened to. He called the owner to ask for a discount on the upgrade but he said no. So we took a refund and moved to a hotel with a bathtub, breakfast and a pool included for a similar price. Please just be aware only the VIP room as a bathtub and their customer service is sadly lacking. UPDATE- SOME MONTHS AFTER THE ABOVE EXPERIENCE I started to receive messages from a local man who claimed he worked for this hotel. He said that booking.com were about to take $60 from the hotel account in relation to the above stay and I would receive money from booking.com. I said this made no sense since the above booking cost $90! I said that if I received a refund from booking I would send the money to the hotel as I am an honest person. I kept getting messages from this man. I kept reiterating that I had no refund from booking.com. he contacted me again recently and again I said I hadn't received any money. However just over a week again there was a strange credit in my English ac
a year ago
Staff very friendly and kind, rooms are ok, and internet connection is good. The only issue that we had was the first room was smelling very bad (it was coming from a hole in the bathroom). But we spoke with the receptionist and she immediately changed our room. They offer free water and clean the room everyday, give you toothbrush and toothpaste as well. I recommend 😃👍🏻
2 years ago
This place is the real gem! I and my family spend a single night here and it was truly amazing. The room was really spacious, well-designed and bed was really comfortable! The AC was great, large bathroom and the complimentary coffee was a plus. The morning breakfast was more than expected and the service was exceptional! We love every moment of our stay here! Strongly recommended! 🙏🙏🥰🥰
2 years ago
Best value for money! The hotel at this time of review was quite new. Indeed it's one year old. Facilities in the room were still new. The staff was not very friendly. Problem was I booked a large double room but was given a smaller single. I didn't realize but later checked my booking then yes I turned out to be some kind of either reckless or cheating. I came down to check when I checked out and a receptionist said "Oh we're sorry". It's not a big deal but I wasn't very impressed except the room was new.
Avis publiés sur Google, repris tels que leurs auteurs les ont écrits. Google en rend cinq au maximum par établissement. Tout voir sur Google
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Questions fréquentes
Puis-je réserver cet hôtel ici ?
Pas directement. Joli Hotel & Restaurant n'est pas un hôtel partenaire : nous n'avons ni ses disponibilités ni ses tarifs en direct. Vous pouvez leur envoyer vos dates, ils vous répondent par e-mail.
Vais-je être débité ?
Non. Heroes Hotels n'encaisse rien pour cet hôtel et ne bloque aucune chambre. Tout paiement se règle directement avec l'établissement.
Comment les contacter ?
Par téléphone au +855 93 888 778, ou via le formulaire de demande sur cette page.
Où se trouve l'hôtel ?
St. 10B, Street 271, Phnom Penh 12100, Cambodia
Est-ce accessible en fauteuil roulant ?
Oui, l'entrée est accessible en fauteuil roulant d'après le profil Google de l'hôtel. Renseignez-vous auprès de l'hôtel pour les chambres et les salles de bain avant de réserver.
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08/10/2026 → 09/10/2026 · 61 hôtels sur la carte
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