6 months ago
The room is too small and not clean the manager is so bad
Very good
111 reviews on Google
8.2
Availability
8 Oct → 9 Oct 2026 · 1 night · 2 guests
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Available on your dates — live prices for 8 Oct → 9 Oct 2026, confirmed straight away, cash or card.
About Joli Hotel & Restaurant
Joli Hotel & Restaurant is a hotel on St. 10B, Street 271 in Phnom Penh, Cambodia. Alongside guest rooms it runs an on-site restaurant and a rooftop that looks out over the city, so meals and an evening view are available without leaving the building.
Rooms come with air conditioning and private bathrooms, and the hotel provides daily housekeeping, complimentary water, and basic toiletries including a toothbrush and toothpaste. Breakfast is served on site, and in-room coffee is provided. Wi-Fi is available throughout. Room sizes and layouts vary between categories, and some guests have found their room smaller than expected, so it is worth confirming the exact room type and its features when you book.
The property suits travellers who want a straightforward city hotel with somewhere to eat on site, families or couples staying a night or two, and anyone with an early or late flight, giv...
- On-site restaurant
- Rooftop with city views
- Near the airport
- Daily room cleaning
- Free water and toiletries
- Breakfast served on site
The area
The hotel is on St. 10B, off Street 271 in Phnom Penh, postcode 12100. It sits near the airport, which makes it practical for early departures and late arrivals. The rooftop gives an open view over the city.
Good to know
The hotel has an on-site restaurant, and breakfast is available to guests. Housekeeping cleans rooms daily, and free drinking water plus a toothbrush and toothpaste are provided. Room upgrades may be offered for a fee at the desk, so confirm the room type and any specific feature you need, such as a bathtub, at the time of booking.
Facts from Google and the hotel's own website.
Facilities & policies
- Good for children
- Wheelchair-accessible entrance
- International phone: +855 93 888 778
According to the hotel's Google Business Profile.
What travellers say on Google
4.1/5 · 111 reviews
a year ago
I have stayed at this hotel previously and was impressed with how clean it is. I wanted a room with a bathtub and they advertise that all of their rooms have bathtubs on booking. I also messaged them to double check when i booked. When we arrived the room didn’t have a bathtub so i explained the situation to the manager. He wasn’t rude but wasn’t prepared to help. He said I could upgrade for $30 but I explained they need to advertise and communicate clearly regarding what they offer. I didn’t feel at all listened to. He called the owner to ask for a discount on the upgrade but he said no. So we took a refund and moved to a hotel with a bathtub, breakfast and a pool included for a similar price. Please just be aware only the VIP room as a bathtub and their customer service is sadly lacking. UPDATE- SOME MONTHS AFTER THE ABOVE EXPERIENCE I started to receive messages from a local man who claimed he worked for this hotel. He said that booking.com were about to take $60 from the hotel account in relation to the above stay and I would receive money from booking.com. I said this made no sense since the above booking cost $90! I said that if I received a refund from booking I would send the money to the hotel as I am an honest person. I kept getting messages from this man. I kept reiterating that I had no refund from booking.com. he contacted me again recently and again I said I hadn't received any money. However just over a week again there was a strange credit in my English ac
a year ago
Staff very friendly and kind, rooms are ok, and internet connection is good. The only issue that we had was the first room was smelling very bad (it was coming from a hole in the bathroom). But we spoke with the receptionist and she immediately changed our room. They offer free water and clean the room everyday, give you toothbrush and toothpaste as well. I recommend 😃👍🏻
2 years ago
This place is the real gem! I and my family spend a single night here and it was truly amazing. The room was really spacious, well-designed and bed was really comfortable! The AC was great, large bathroom and the complimentary coffee was a plus. The morning breakfast was more than expected and the service was exceptional! We love every moment of our stay here! Strongly recommended! 🙏🙏🥰🥰
2 years ago
Best value for money! The hotel at this time of review was quite new. Indeed it's one year old. Facilities in the room were still new. The staff was not very friendly. Problem was I booked a large double room but was given a smaller single. I didn't realize but later checked my booking then yes I turned out to be some kind of either reckless or cheating. I came down to check when I checked out and a receptionist said "Oh we're sorry". It's not a big deal but I wasn't very impressed except the room was new.
Reviews published on Google, shown as written by their authors. Google returns at most five per place. See all on Google
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Frequently asked questions
Can I book this hotel here?
Not directly. Joli Hotel & Restaurant is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.
Will I be charged anything?
No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.
How can I contact them?
By phone on +855 93 888 778, or through the request form on this page.
Where is it?
St. 10B, Street 271, Phnom Penh 12100, Cambodia
Is it wheelchair accessible?
Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.
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08/10/2026 → 09/10/2026 · 61 hotels on the map
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