ARK HOTEL is a midrange hotel in Phnom Penh, Cambodia, located at 1019 Phnom Penh, 12102, close to Phnom Penh Airport. It is a practical base for travellers arriving late or leaving early, and guests report that it costs noticeably less than the hotels immediately next to the airport.
Rooms are equipped for longer or self-sufficient stays: guests describe rooms with a refrigerator and a washing machine, and some rooms have a small balcony. The hotel designates a non-smoking floor, and in-room snack bars are stocked. There is a swimming pool on site.
The hotel suits travellers who want an airport-adjacent stopover, a room with in-room laundry and cold storage, or an economical alternative to airport hotels. Staff are frequently described as professional, kind and helpful, including when handling requests such as moving guests to a non-smoking room. Repeat visitors report staying more th...
Close to Phnom Penh Airport
In-room refrigerator and washing machine
Non-smoking floor available
Swimming pool on site
Rooms with small balcony
Midrange airport-area hotel
The area
The hotel sits at 1019 Phnom Penh, 12102, near Phnom Penh Airport. Some entertainment options are nearby. Guests note it is cheaper than hotels directly beside the airport while remaining close to it.
Good to know
The hotel has a non-smoking floor, and guests report that staff accommodated requests to change to a non-smoking room. Rooms include a snack bar; one guest found items past their expiry date, so check dates before use. One guest reported paying $80 for a night booked as an early reservation.
The hotel's commitment to guest satisfaction was evident in the well-maintained facilities. The room was equipped with a refrigerator and a washing machine, providing a level of convenience that exceeded my expectations. The cleanliness of the floor and bathroom further showcased the hotel's dedication to maintaining a hygienic and comfortable environment.
From the moment I checked in to the time of departure, the staff's professionalism and friendliness left a lasting impression. This hotel not only offers excellent amenities but also excels in creating a welcoming atmosphere through its outstanding service. I highly recommend it to anyone seeking a delightful and hassle-free accommodation experience.
Decent rooms. Had a non smoking floor but i also had a small balcony so im not complaining. The service was great especially when i dropped a beer in the elevator on my second night in the city. Its close to the airport and way cheaper than the airport adjasent hotels. Glad i spent time there.
We have been here twice since we wanted to have a place close to the airport. The first time (on arrival in Phnom Penh) our room smelled intensely like cigarettes so we asked for a non-smoker room for our last night before heading home. They were very nice about it and gave us one that smelled way less smoky.
The rooms look clean but upon closer inspection I found a toe nail next to the bed and chewing gum glued under the night stand lamp.
Most of the food they have in the snack bar in the room was alredy past expire date.
Somehow, we payed 80$ for the first night (we had an early reservation) but the daily rates provided on the screen on the reception suggested that we could have had a suite for that same money. Our second stay was less expensive.
Also, the rooms are not very well isolated from the sound in the hallway so you can hear almost anything that goes on in front of the door.
The personal was very nice and helpful.
We got reducted 5$ from our 20$ deposit for dropping a glas which was fair. We cleaned it up and left the shattered glas in the ashtray of our non-smoking room so the house keeping does not get hurt.
We will probably be looking for an alternative next time we are in the city.
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Frequently asked questions
Can I book this hotel here?
Not directly. ARK HOTEL is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.
Will I be charged anything?
No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.
How can I contact them?
By phone on +855 23 238 001, or through the request form on this page.
Where is it?
1019 Phnom Penh, Phnom Penh 12102, Cambodia
Is it wheelchair accessible?
Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.
