We stayed at The Urban Hotel and had a really great experience overall. The location is excellent—just a short walking distance to the main streets of the city, which made it very convenient for exploring restaurants, shops, and attractions.
The staff were absolutely amazing throughout our stay—very friendly, attentive, and always ready to help with anything we needed. Their hospitality really made a difference and made us feel welcome from the start.
The hotel itself is very clean and well maintained. The rooms are simple and basic, but comfortable and offer very good value for money. Everything was kept tidy, with daily housekeeping, fresh towels, and clean bedding.
Breakfast is available every morning on request and was always tasty and fresh. The swimming pool and relaxation area were also a nice bonus—quiet, clean, and perfect for unwinding after a day out.
Overall, it’s a great budget-friendly stay in a fantastic location with excellent service. We would happily stay here again.
D. Cookiemaw wander into hotel place for pizza!
Place is big open space with strong roof overhead. Designed for walk-in folk, so very quiet, very empty. No crowd to bump into me peon shoulders. Good spot to rest heavy feet and watch area in peace. Humie staff very kind to me.
They cook pizza with big, real wood fire! Me watch flames crackle. Pizza have spicy pepperoni on top. They make decent pizza for price. Warm cheese and crispy dough fill belly fine for fair price.
Iced coffee? Cold, sweet, good for price! Make me feel mighty and awake.
Place is good spot, big roof, low cost. D. Cookiemaw return again when tummy need quick pepperoni disc!
I had to switch hotels on short notice and ended up booking The Urban Hotel. This was the best decision ever! The hotel is not far from the center, but very quiet, beautiful with lots of green, a very nice restaurant and a clean pool. The rooms are modern and quite big. Everything is tastefully decorated with lots of lotus flowers all around ( you can even visit the farm where they come from and I highly recommend it, it's so interesting!). The rooms smell so great (lemongrass I think?) and in the restaurant there is always quiet lounge music playing. But the biggest plus in this hotel is the staff! They are so exceptionally friendly and helpful, always smiling, asking about ones day and ready to assist with about everything. They even made it possible to have a quick shower before my trip to the airport. Also, when I initially booked the hotel, in a hurry to get out of my other hotel, I switched the dates by accident. They were so gracious about that and gave me a room anyway. It was such a pleasure staying there I wish I could have stayed longer and I am planning on coming back in the future. Thank you!
We had an amazing stay at this hotel! From the moment we arrived, the staff made us feel incredibly welcome with their warm, attentive, and professional service. They truly went above and beyond to ensure we had a wonderful experience.
The food was absolutely delicious, with plenty of great options to choose from. One of the biggest highlights was the incredible value for money—the prices are outstanding considering the quality of the facilities and amenities.
The pool is beautiful, clean, and perfect for relaxing after a day of exploring, and the gym is modern, well-equipped, and ideal for keeping up with your workouts while traveling.
If you’re looking for exceptional hospitality, fantastic food, excellent amenities, and unbeatable value, this hotel is a perfect choice. We would definitely stay here again and highly recommend it!
This hotel was a beautiful oasis to stay in. The staff were all amazing & so helpful. The rooms were beautiful and peaceful. The pool was refreshing and also there was a spa pool / jacuzzi. We ate breakfast most days , food was cheap and tasty & they have a happy hour !! Would definitely recommend to stay. Great place to return to after a busy hot day at Angkor and other sights.
Reviews published on Google, shown as written by their authors. Google returns at most five per place.
See all on Google
Rated by travellers on Google — no place is listed here unless it earns its place.
Graines de Piaf
4.9
i
Restaurants · 100 m · 1 min walk·216 reviews
The Spa Siem Reap
4.8
i
Spa & wellness · 140 m · 2 min walk·1,312 reviews
Charms Cambodia
4.5
i
Bars · 272 m · 3 min walk·154 reviews
X-Bar
4.2
i
Nightlife · 287 m · 4 min walk·813 reviews
Ambar Cocktails & Karaoke Bar
4.7
i
Bars · 340 m · 4 min walk·113 reviews
ASANA OLD WOODEN HOUSE Cocktail Bar
4.7
i
Bars · 344 m · 4 min walk·542 reviews
Mesa - Restaurant
4.9
i
Restaurants · 354 m · 4 min walk·3,788 reviews
Sabay Cinema Siem Reap
4.2
i
Cinema · 377 m · 5 min walk·620 reviews
Frequently asked questions
Can I book this hotel here?
Not directly. The Urban is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.
Will I be charged anything?
No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.
How can I contact them?
By phone on +855 78 706 699, or through the request form on this page.
Where is it?
120 Angkor Night Market St, Krong Siem Reap, Cambodia
How much does a night cost?
Between $6 and $50 a night, as shown on the hotel's own website. The hotel confirms the exact rate for your dates when it answers your request.
Is it wheelchair accessible?
Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.