6 months ago
used to be here back in 2015. As far as I remember, everything was satisfied. Room was clean, staffs were friendly, serving typical asian dishes for breakfast.
Royal Empire Hotel
Phum Krous, Sangkat Svay Dangkum, 9RGP+7VM, NR6, Krong Siem Reap 18000, Cambodia
Good
287 reviews on Google
7.6
Availability
8 Oct → 9 Oct 2026 · 1 night · 2 guests
No live availability for this hotel
This hotel is not connected to Heroes yet, so we cannot check its live availability for 8 Oct → 9 Oct 2026.
Hotels you can book right now
Available on your dates — live prices for 8 Oct → 9 Oct 2026, confirmed straight away, cash or card.
About Royal Empire Hotel
Royal Empire Hotel is a hotel in Siem Reap, Cambodia, located at Phum Krous, Sangkat Svay Dangkum, on NR6. The property offers contemporary rooms and suites, some with balconies, along with a saltwater pool, a spa and dining options. Breakfast includes typical Asian dishes.
The hotel suits travellers looking for a base near central Siem Reap with access to a pool and spa facilities on site, alongside standard room amenities and balcony options in some categories.
- Saltwater pool
- On-site spa
- Elegant dining options
- Balconies in some rooms
- Central Siem Reap location
- Asian breakfast dishes
The area
The hotel sits on NR6 in Phum Krous, Sangkat Svay Dangkum, Krong Siem Reap. Some guests describe the location as central, close to the night market and Pub Street, while others note that certain sightseeing spots are 1 to 1.5 hours away.
Facts from Google and the hotel's own website.
Facilities & policies
- Good for children
- Wheelchair-accessible entrance
- International phone: +855 63 969 599
According to the hotel's Google Business Profile.
What travellers say on Google
3.8/5 · 287 reviews
11 months ago
Hotel looked impressively from the lobby, but that’s where it ended. Rooms are very dated and in need of upgrading, AC takes forever to cool the rooms. Only two sockets available for a twin room, also very difficult to work with if you’re using an international adapter. Phone doesn’t work so you need to go downstairs to reception if you have any questions or requests. Shower door has a gap on the bottom so the entire bathroom floods every time you take a shower.
a year ago
Awful experience. Day 1: They overcharged me. I had to pay upfront for 5 nights. According to the quote, transportation from the hotel to the airport (USD 45) was included. But once I paid, I realized that the transportation was not listed on the invoice. Days 2–3: I was busy with the conference (the main purpose of my visit). Day 4: After the conference ended, I wanted some “me time” and planned to enjoy the spa (sauna, jacuzzi, massage) as advertised on their website. When I tried to book a massage, I was shocked to find out that the spa had been closed for months! This was absolutely not mentioned anywhere on their website. I asked to speak with the manager because I was very upset. I had decided to extend my stay by 2 additional nights specifically because of the amenities. I wanted to visit the temples during the day and relax at the hotel spa afterward. Let me remind you — I had already paid upfront for the whole stay. After discussing with the manager, he agreed to offer me a free massage as compensation for the inconvenience. I asked him to make sure the staff was informed. He said yes. Day 5: Along with two colleagues, we planned to see the sunrise. We were scheduled to leave at 4:45 AM sharp. I asked reception the night before to prepare 3 packed breakfasts and ensure they’d be ready by 4:45. Of course, on Day 5 at 4:45 AM, the breakfasts were nowhere to be seen. Nor at 4:55 AM — by then our guide told us we had to leave and couldn’t wait any longer. Day 6:
Dr Sijo Mathews HC Navy Veteran
3 years ago
Clean and spacious rooms. Not far from the night market/Pub Street Our flight out was late in the evening. We left the luggage at the lobby and went sightseeing & shopping all day. Once we got back to the hotel the staff gave us a room to shower & freshen up before our long flight out. Thank a lot for the gesture. Breakfast can be better since there is a lot of international guests
2 years ago
The hotel is really bad. Barely and lights in the room. There isn’t internet in the hotel room. The bathroom is gross. The bed is uncomfortable. Room service is trash. Manager over exaggerating about keeping the rooms unclean and taking videos of the hotel room without our permission. The food tastes really bad and the breakfast buffet is only open till 7am.
Reviews published on Google, shown as written by their authors. Google returns at most five per place. See all on Google
Around you
Things to do in Siem Reap (37+)Rated by travellers on Google — no place is listed here unless it earns its place.
Aum Yoga Center, Siem Reap, Cambodia
5.0
Sport & fitness · 1.6 km · 19 min walk 212 reviews
Cambodian-Vietnamese War Memorial
4.4
Parks & nature · 1.9 km · 23 min walk 118 reviews
The Heritage Walk
4.0
Shopping · 1.9 km · 24 min walk 1,273 reviews
Relax Spa
4.9
Spa & wellness · 2.0 km · 25 min walk 1,811 reviews
Legend Cinemas Siem Reap
4.5
Cinema · 2.0 km · 25 min walk 504 reviews
Graines de Piaf
4.9
Restaurants · 2.0 km · 25 min walk 216 reviews
Flying Foxes
4.7
Parks & nature · 2.0 km · 26 min walk 111 reviews
The Cocoon House - Art Gallery, Concept Store, Fashion Vintage and Skate Shop - by Cocoon Limited
4.9
Museums & galleries · 2.1 km · 26 min walk 118 reviews
Frequently asked questions
Can I book this hotel here?
Not directly. Royal Empire Hotel is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.
Will I be charged anything?
No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.
How can I contact them?
By phone on +855 63 969 599, or through the request form on this page.
Where is it?
Phum Krous, Sangkat Svay Dangkum, 9RGP+7VM, NR6, Krong Siem Reap 18000, Cambodia
Is it wheelchair accessible?
Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.
Hotels in Siem Reap
08/10/2026 → 09/10/2026 · 61 hotels on the map
Other hotels in Siem Reap
Book instantly with our partner hotels
Live availability, confirmed straight away, cash or card.
