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Poulo Wai Hotel, Trademark Collection by Wyndham

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Our own estimate, not an official star classification.

What it is based on

  • The property describes itself as a 5-star hotel.
  • We repeat the category the property claims; we do not verify it.

71-73 Oknha Ket Street (St. 174, Phnom Penh, Cambodia

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Wonderful 501 reviews on Google 9.2

Photo credits

  • Poulo Wai Hotel, Trademark Collection by Wyndham

Photos published on Google by their authors.

Availability

8 Oct → 9 Oct 2026 · 1 night · 2 guests

Rooms this hotel lists

Names and prices from the hotel's own website — availability to be confirmed with them.

Deluxe King Room

Deluxe King Room

Price on request · hotel photo

Landmark King Room

Landmark King Room

Price on request · hotel photo

Landmark Balcony King Room

Landmark Balcony King Room

Price on request · hotel photo

Family Suite

Family Suite

Price on request · hotel photo

1-Bedroom Executive Suite

1-Bedroom Executive Suite

Price on request · hotel photo

Executive Suite

Executive Suite

Price on request · hotel photo

Poulo Wai Grand Suite

Poulo Wai Grand Suite

Price on request · hotel photo

No live availability for this hotel

This hotel is not connected to Heroes yet, so we cannot check its live availability for 8 Oct → 9 Oct 2026.

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Available on your dates — live prices for 8 Oct → 9 Oct 2026, confirmed straight away, cash or card.

About Poulo Wai Hotel, Trademark Collection by Wyndham

Poulo Wai Hotel, Trademark Collection by Wyndham is a newly opened property in Phnom Penh, Cambodia, offering 196 rooms and apartments. The hotel blends traditional Cambodian hospitality with contemporary refinement, and its central location suits both business and leisure travellers.

Accommodation ranges from Deluxe King Rooms and Landmark King Rooms, some with balconies, to Family Suites, a 1-Bedroom Executive Suite, an Executive Suite and the Poulo Wai Grand Suite, giving guests a choice of room sizes and configurations for different needs.

On site, guests have access to a rooftop restaurant and bar with river views, a pool and a gym, alongside a restaurant for regular dining.

  • Rooftop restaurant and bar
  • River views
  • Pool and gym
  • Central location
  • 196 rooms and apartments
  • Range of suite categories

The area

The hotel is located at 71-73 Oknha Ket Street (St. 174) in Phnom Penh, Cambodia. It is described as being in a central location within the city.

Good to know

The hotel can be reached by phone at +855 23 211 666. It is a newly opened property offering both standard rooms and a range of suite categories.

Facts from Google and the hotel's own website.

Facilities & policies

  • Good for children
  • Wheelchair-accessible entrance
  • International phone: +855 23 211 666

According to the hotel's Google Business Profile.

What travellers say on Google

4.6/5 · 501 reviews

Lewis Cardenas

2 months ago

4/5

I had a very comfortable stay at this hotel and would gladly return on my next visit. The value was outstanding, and the rate simply couldn't be beat for the level of service provided. As a Diamond member, I appreciated being recognized at check-in. I was welcomed with a thoughtful fruit bowl and a personal note from the General Manager, which is always a nice touch. I was also upgraded to a balcony room, making the stay even more enjoyable. The room was a bit dated, but it was exceptionally clean, comfortable, and quiet. The internet worked well throughout my stay, which was important for both work and staying connected. What truly stood out was the front desk team. Everyone was incredibly friendly, remembered my name, and genuinely took an interest in how my day was going. That level of personalized service made me feel valued as a guest. The location is excellent and convenient for getting around. I also found the laundry service to be reasonably priced, which was a nice bonus during my stay. Breakfast was available as an optional add-on for just $10, offering a good value for those who wanted it. Between the outstanding service, comfortable accommodations, excellent location, and great value, this hotel is a smart choice. I would definitely stay here again.

amir tippu

2 months ago

4/5

Had a very pleasant stay at Hotel Poulo Wai. The hotel is clean, modern, and located in a convenient area of Phnom Penh. The rooms were comfortable, well maintained, and had everything needed for a business or leisure stay. The staff were welcoming, professional, and always ready to help. The facilities, including the pool and common areas, were well kept and added to the overall experience. Breakfast was also good, with a decent variety of options. Overall, a great hotel with good service, comfort, and value. I would happily stay here again and recommend it to anyone visiting Phnom Penh.

Jurgen Mario

4 months ago

5/5

I stayed in both hotels, the Ramada and the Poulo Wai, multiple times over the last 2 months. They are next to each other and share the same management and staff. First thing to mention is that both hotels are under complete new management as they joined the Wyndham family in late 2025 and therefore all reviews older than 6 months refer to the old hotels and not to the present ones. As a Wyndham Diamond member I received full acknowledgement of my status by being upgraded to their most expensive suites every time (nearly 3 times the price I paid for the standard room). Staff was incredibly friendly and helpful, they must have undergone Wyndham training before starting to work because they were very enthusiastic in doing their jobs. At my first stay I pointed out that the internet was slow, like other reviewers said before me, on my second stay they had upgraded their system and I received a stable 100 Mbit connection every time. Very satisfying that they actually listen and act accordingly to customer complaints. As the hotels were nearly empty, like many other upper class hotels in Phnom Penh these days, thanks to the flight interruptions due to the conflict in the middle east, they didn't serve buffet breakfast but a la carte only. What looked like a downgrade at first sight was actually an upgrade because you received your breakfast freshly made and not stale from waiting in a bowl for hours. All in all I'm very satisfied and hope that their staff will hold up that g

JON DAVID

3 months ago

5/5

Hi Laysim It was a great experience staying in your estemmed hotel and with your excellent service and also together with your staff , i will sure recommend highly to all my travel partners to consider Pulowai as their preferred hotel when they are in Phnom Penh Kudos for the hard work and dedication. Laysim

Várföldi Krisztián

a month ago

5/5

Fantastic service and pool! Extra kind people! Clean rooms. Very good view from roof top! Really recommend it

Reviews published on Google, shown as written by their authors. Google returns at most five per place. See all on Google

Rated by travellers on Google — no place is listed here unless it earns its place.

Central Market

Central Market

4.4

Markets · 542 m · 7 min walk 861 reviews

Central Market Central Market Central Market Central Market Central Market
5 photos

Central Market

Markets 542 m 7 min walk 4.4/5 on Google

Central Market is 542 m north of Poulo Wai Hotel, Trademark Collection by Wyndham — about 7 minutes on foot. It is the closest place to the hotel under “markets”.

The other place under “markets” within reach of Poulo Wai Hotel, Trademark Collection by Wyndham is Trapang Tloeung Market (8.4 km).

The Central Market is a covered marketplace in central Phnom Penh housed in a distinctive Art Deco building with a 26-metre-high central dome and four arching corridors branching diagonally across the block. Built in 1937, it remains a working market where visitors find fresh produce, clothing, toys, jewelry, souvenirs, and services like haircuts and manicures. The layout is expansive and maze-like, with countless stalls crowded into the hallways.

Visitors consistently praise the variety of goods available and the affordability of prices, which remain negotiable. Many note that staff are helpful when shoppers appear lost, and several appreciate the building's distinctive architecture and local atmosphere. However, reviews also flag practical concerns: ventilation is poor and the interior becomes notably warm, many stalls stock similar items, and goods generally lack price tags, requiring haggling. Some visitors find the experience worthwhile primarily for the building itself rather than the shopping.

The market operates daily from 7:00 AM to 5:00 PM. Arrive early if you prefer cooler conditions and smaller crowds. This suits travellers seeking an authentic local market experience and those interested in Art Deco architecture, though it is less ideal if you dislike bargaining or heat. Allow time to navigate the corridors without rushing; a casual wander works better here than targeted shopping, since finding specific items can be difficult.

  • 542 m from the hotel — about 7 minutes on foot
  • Rated 4.4 out of 5 by 861 travellers on Google
National Museum of Cambodia

National Museum of Cambodia

4.2

Museums & galleries · 774 m · 10 min walk 6,993 reviews

National Museum of Cambodia National Museum of Cambodia National Museum of Cambodia National Museum of Cambodia National Museum of Cambodia
5 photos

National Museum of Cambodia

Museums & galleries 774 m 10 min walk 4.2/5 on Google

National Museum of Cambodia is 774 m east of Poulo Wai Hotel, Trademark Collection by Wyndham — about 10 minutes on foot. It is the closest place to the hotel under “museums & galleries”.

The next two places under “museums & galleries” from Poulo Wai Hotel, Trademark Collection by Wyndham are SOSORO - Preah Srey Içanavarman Museum (1.1 km) and Tuol Sleng Genocide Museum (1.8 km), so there is a choice within a few minutes.

The National Museum of Cambodia occupies a 1920s building designed in the style of a Khmer temple, located on Preah Ang Eng Street in Phnom Penh. Inside, the museum displays traditional Khmer art, religious artifacts, and sculptures spanning Cambodia's history. The collection includes pieces preserved specifically to protect them from damage, such as artifacts not kept at temples in Siem Reap. Among its notable holdings is a bell that came from the Cathedral of Phnom Penh before its destruction during the Khmer Rouge period. A central courtyard garden provides a quiet space within the museum grounds.

Visitors consistently praise the architecture and the peaceful atmosphere of the building and grounds. Many find the exhibitions well organized and appreciate learning about Cambodian culture and history through the displays, particularly the Angkor-era sculptures. The museum shop sells high-quality gifts with staff who explain the meanings of items, though prices are noticeably higher than elsewhere. Some visitors note that while the museum is informative, the information cards accompanying displays are occasionally sparse or can contain interpretative inconsistencies.

The museum is open daily from 8:00 AM to 5:00 PM. Admission is 4500 riel (approximately 10 USD). Most visitors spend around an hour exploring the collections. It suits anyone seeking an introduction to Khmer history and culture in a contemplative setting, and works well as a cultural primer before visiting temples elsewhere in Cambodia.

  • 774 m from the hotel — about 10 minutes on foot
  • Rated 4.2 out of 5 by 6,993 travellers on Google
BODIA SPA Riverside

BODIA SPA Riverside

4.8

Spa & wellness · 975 m · 12 min walk 1,498 reviews

BODIA SPA Riverside BODIA SPA Riverside BODIA SPA Riverside BODIA SPA Riverside BODIA SPA Riverside
5 photos

BODIA SPA Riverside

Spa & wellness 975 m 12 min walk 4.8/5 on Google

BODIA SPA Riverside is 975 m east of Poulo Wai Hotel, Trademark Collection by Wyndham — about 12 minutes on foot. It is the closest place to the hotel under “spa & wellness”.

The other place under “spa & wellness” within reach of Poulo Wai Hotel, Trademark Collection by Wyndham is Bodia Spa BKK1 Phnom Penh (1.8 km).

Set on a corner of Samdach Sothearos Boulevard by the riverside, this spa pairs treatment rooms with a retail counter of its own skincare and body-care products. Visitors mention large, well-appointed rooms, and treatments span coconut oil full-body massage, aromatherapy massages of varying lengths, and combination head, neck and back work. The organic-leaning products used during treatments are also sold on site for those who want to take something home.

Guests consistently praise the therapists as skilled, attentive and professional, with several naming staff members who tailored pressure to request. The quality of the massage oils and skincare products comes up repeatedly as a point of distinction rather than an afterthought. Service is described as warm from arrival, and more than one visitor reported being accommodated without a prior booking, including on a busy day, which suggests some flexibility even if reservations are the safer route. No recurring complaints appear in the feedback gathered.

The spa is open daily from 10 in the morning until 11 at night, making it workable for a pre-dinner unwind or a late evening reset after a day of sightseeing along the riverside. It suits travellers who want a proper massage rather than a quick foot rub, and anyone curious about Cambodian-made skincare lines worth carrying home. Booking ahead is advisable for popular slots or longer treatments such as the 90-minute aromatherapy option, though walk-ins have reportedly been welcomed when rooms are free. Address is on Street 178 at its corner with Samdach Sothearos Boulevard, an easy stop for those already near the riverfront.

  • 975 m from the hotel — about 12 minutes on foot
  • Rated 4.8 out of 5 by 1,498 travellers on Google
Pizza 4P's 313 Quayside

Pizza 4P's 313 Quayside

4.9

Restaurants · 983 m · 12 min walk 13,289 reviews

Pizza 4P's 313 Quayside Pizza 4P's 313 Quayside Pizza 4P's 313 Quayside Pizza 4P's 313 Quayside Pizza 4P's 313 Quayside
5 photos

Pizza 4P's 313 Quayside

Restaurants 983 m 12 min walk 4.9/5 on Google

Pizza 4P's 313 Quayside is 983 m east of Poulo Wai Hotel, Trademark Collection by Wyndham — about 12 minutes on foot. It is the closest place to the hotel under “restaurants”.

The next two places under “restaurants” from Poulo Wai Hotel, Trademark Collection by Wyndham are 306 Khema Steakhouse (1.5 km) and Wild Phnom Penh (1.7 km), so there is a choice within a few minutes.

Pizza 4P's occupies a riverside spot on Preah Sisowath Quay, with indoor seating on the second floor offering an elevated view over the water, as well as outdoor tables for those who prefer to sit by the street. The kitchen centres on wood-fired pizza, with the four-cheese version singled out by regulars, alongside a broader menu of Japanese-influenced dishes typical of the Pizza 4P's brand. The dining room is air-conditioned, with a visible pizza oven and a bar counter, and the setting works equally for a casual meal, a family dinner, or an evening with friends.

Visitors consistently mention the quality and consistency of the pizza, along with attentive, polished service that includes small touches like complimentary lemongrass tea, water, and fresh towels before meals. The riverside sunset view, especially from window seats, comes up often as a highlight, along with the pleasant contrast between the warmth of the pizza oven and the comfortable indoor setting. The main caveats raised are that prices sit on the higher side for Phnom Penh, and that the location gets very busy on weekends, when car-free days on the riverside can mean a longer walk in from where tuk tuks drop passengers.

Given the volume of praise for consistency and the busy weekend crowds, reservations are advisable, particularly for dinner or weekend visits when the restaurant fills up quickly. The place suits couples looking for a sunset dinner, families, and groups of friends, and it works for both a relaxed lunch and a fuller evening meal, open daily from late morning until 11pm.

  • 983 m from the hotel — about 12 minutes on foot
  • Rated 4.9 out of 5 by 13,289 travellers on Google
Royal Palace of Cambodia

Royal Palace of Cambodia

4.3

Sights · 991 m · 12 min walk 13,745 reviews

Royal Palace of Cambodia Royal Palace of Cambodia Royal Palace of Cambodia Royal Palace of Cambodia Royal Palace of Cambodia
5 photos

Royal Palace of Cambodia

Sights 991 m 12 min walk 4.3/5 on Google

Royal Palace of Cambodia is 991 m east of Poulo Wai Hotel, Trademark Collection by Wyndham — about 12 minutes on foot. It is the closest place to the hotel under “sights”.

The next two places under “sights” from Poulo Wai Hotel, Trademark Collection by Wyndham are Independence Monument (1.1 km) and Statue of His Majesty Preah Bat Samdech Preah Norodom Sihanouk (1.3 km), so there is a choice within a few minutes.

The Royal Palace of Cambodia is an ornate walled complex in central Phnom Penh, built in the 1860s and rebuilt in the 1920s. Visitors walk through courtyards and pavilions decorated in classical Khmer style, including the Silver Pagoda with its distinctive floor. The king's private residence sits within the grounds but is not open to the public. The compound occupies prime riverfront land between the Mekong and Tonlé Sap rivers.

Guests consistently praise the architecture, gardens, and sense of stepping back in time through well-preserved buildings and grounds. The entrance fee of around USD 10 is generally accepted as fair value, though some visitors question the cost. A notable concern is visitor management: some guests report being rushed through if using a guide, and once you move to a different area, re-entry is not permitted, which can frustrate those wanting to linger or backtrack. Staff professionalism is usually mentioned positively, though isolated incidents of overly strict enforcement around photography rules have been reported.

The palace opens daily from 8 am to 5 pm, though there is a midday break from 11 am to 2 pm. Dress codes are enforced—shoulders and knees must be covered, hats are not allowed, and shoes must be removed inside buildings and temples. Early morning visits on weekends tend to be less crowded. Plan at least two hours if exploring without a guide, and longer if you want to photograph the buildings carefully. It suits visitors interested in Cambodian royal history and Khmer architecture, though those seeking a leisurely, self-paced experience may find the restrictions limiting.

  • 991 m from the hotel — about 12 minutes on foot
  • Rated 4.3 out of 5 by 13,745 travellers on Google
Vattanac Capital

Vattanac Capital

4.4

Shopping · 1.0 km · 13 min walk 1,469 reviews

Vattanac Capital Vattanac Capital Vattanac Capital Vattanac Capital Vattanac Capital
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Vattanac Capital

Shopping 1.0 km 13 min walk 4.4/5 on Google

Vattanac Capital is 1.0 km north of Poulo Wai Hotel, Trademark Collection by Wyndham — about 13 minutes on foot. It is the closest place to the hotel under “shopping”.

The next two places under “shopping” from Poulo Wai Hotel, Trademark Collection by Wyndham are AEON Mall Phnom Penh (2.2 km) and AEON Mall Sen Sok City (5.6 km), so there is a choice within a few minutes.

Vattanac Capital is a modern shopping complex located on Preah Monivong Boulevard in central Phnom Penh. The building houses a mix of retail outlets, restaurants, and cafes spread across multiple levels. The mall's primary appeal lies in its contemporary architecture and design. Visitors will find international brands including Polo Ralph Lauren, alongside dining options ranging from cafes to sit-down establishments. The complex occupies a prominent position in the city's commercial district, near other office and commercial buildings.

Visitors consistently praise the building's architectural design and the high standard of cleanliness throughout the complex. However, many note that the mall caters to a luxury market, with pricing that reflects high-end retail and dining. The atmosphere is described as welcoming, with staff reported as friendly and courteous. One regular comment concerns the limited dining seating in some venues—a cafe here has only 14 seats, though takeaway is available. For those seeking budget-friendly options, nearby Exchange Square and the area around Canadia Tower offer more affordable lunch choices favored by office workers.

The mall operates from 9:00 AM to 9:30 PM daily. It suits visitors looking for premium shopping, quality coffee, or a location that combines retail with office space. The modern facilities and cleanliness make it a comfortable destination to spend an hour or two, though expectations should align with the luxury positioning and corresponding price levels. Those traveling on a tight budget may find better value elsewhere in Phnom Penh, but the architectural merit alone draws casual visitors interested in contemporary design.

  • 1.0 km from the hotel — about 13 minutes on foot
  • Rated 4.4 out of 5 by 1,469 travellers on Google
TUBE Coffee Riverside

TUBE Coffee Riverside

4.7

Cafés & bakeries · 1.1 km · 13 min walk 2,294 reviews

TUBE Coffee Riverside TUBE Coffee Riverside TUBE Coffee Riverside TUBE Coffee Riverside TUBE Coffee Riverside
5 photos

TUBE Coffee Riverside

Cafés & bakeries 1.1 km 13 min walk 4.7/5 on Google

TUBE Coffee Riverside is 1.1 km east of Poulo Wai Hotel, Trademark Collection by Wyndham — about 13 minutes on foot. It is the closest place to the hotel under “cafés & bakeries”.

The next two places under “cafés & bakeries” from Poulo Wai Hotel, Trademark Collection by Wyndham are Moma Bakehouse & Bistro (1.9 km) and Siso Bakery (2.0 km), so there is a choice within a few minutes.

TUBE Coffee Riverside sits on Preah Sisowath Quay with the Tonlé Sap River directly across the road. The café spans two levels and draws crowds for its aesthetic design and riverside views. The menu centres on coffee and fresh juice drinks, with complementary hot and cold water. Service generally moves quickly even when busy, and air conditioning is reliable.

Visitors consistently praise the location, atmosphere, and design. The riverside setting and relaxed ambiance make it popular for both morning coffee and evening drinks before sunset. Coffee drinks, particularly the iced vanilla lattes, receive frequent mention as high quality. However, reviews split on the juice offerings: some find the passion fruit juice too sharp, while others note that drinks appear made with syrups rather than fresh fruit, which affects value given the café's prime location and pricing. Crowding is a genuine concern. Weekend afternoons and evening hours draw heavy traffic, making seating difficult to find despite the spacious two-level layout.

The café opens at 6:30 AM daily and closes at 11:00 PM (closed Sundays according to Google Maps). Visit early morning or mid-afternoon on weekdays if you prefer fewer crowds. The riverside location makes it worth planning ahead rather than dropping in at peak times. It suits those prioritising ambiance and location over experimental drinks, and works well for coffee enthusiasts and those wanting a comfortable spot to watch the river.

  • 1.1 km from the hotel — about 13 minutes on foot
  • Rated 4.7 out of 5 by 2,294 travellers on Google
Riverside

Riverside

4.6

Parks & nature · 1.1 km · 13 min walk 112 reviews

Riverside Riverside Riverside Riverside Riverside
5 photos

Riverside

Parks & nature 1.1 km 13 min walk 4.6/5 on Google

Riverside is 1.1 km north-east of Poulo Wai Hotel, Trademark Collection by Wyndham — about 13 minutes on foot. It is the closest place to the hotel under “parks & nature”.

The next two places under “parks & nature” from Poulo Wai Hotel, Trademark Collection by Wyndham are Royal Palace Park (1.1 km) and Wat Botum Park (1.2 km), so there is a choice within a few minutes.

Riverside is a promenade along the Mekong River in central Phnom Penh, running beside Angkor Street. It functions as a public space where locals and visitors gather to walk, eat, and watch the water. The area stretches along the riverbank with colonial architecture visible alongside modern development. Boat tours operate from here, offering views from the water itself.

Visitors consistently praise the riverside for its evening atmosphere, particularly the cool breeze off the Mekong and sunset views. Many describe it as a good place to experience local life, observe birds being fed, and sample street food. However, opinions divide sharply on the overall experience. Some find it genuinely peaceful and beautiful, especially outside peak hours. Others report that the space has become dominated by food stalls, vendors, and crowds, feeling more like a night market than a relaxation spot. Several visitors note it can be very hot during the day and suggest going in early morning or evening instead. A few mention that while pleasant, the riverside would benefit from more vegetation along the banks.

The riverside works best as an evening destination, particularly in the cooler months. Vehicles are typically restricted on weekends, making the promenade more walkable then. If you're seeking a peaceful natural experience, arrive early in the morning or just before sunset to avoid peak crowds. Those interested in local culture and street food will find plenty; those seeking quiet greenery should manage expectations. The space suits casual strolls and people-watching more than sustained relaxation in nature.

  • 1.1 km from the hotel — about 13 minutes on foot
  • Rated 4.6 out of 5 by 112 travellers on Google

Frequently asked questions

Can I book this hotel here?

Not directly. Poulo Wai Hotel, Trademark Collection by Wyndham is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.

Will I be charged anything?

No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.

How can I contact them?

By phone on +855 23 211 666, or through the request form on this page.

Where is it?

71-73 Oknha Ket Street (St. 174, Phnom Penh, Cambodia

Is it wheelchair accessible?

Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.

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