PARC 21 Luxury Boutique Hotel and Residence is a new property in Phnom Penh offering hotel rooms and residential units. Rooms are simply furnished with air conditioning, flat-screen TVs, and well-appointed bathrooms. The hotel features a rooftop pool with panoramic views of the city, a sky bar, gym facilities, and elevator access throughout the building.
The property suits both short-term visitors and those seeking furnished accommodation in the Phnom Penh area. Located near the heart of the city, it provides easy access to local attractions and activities.
Rooftop pool with city views
New building and facilities
Simple, clean rooms
Sky bar
Gym facilities
Short-term residence options
The area
The hotel is located near the heart of Phnom Penh on Street 440. The area has plenty to see and do, with convenient access to local attractions and amenities.
Good to know
A 50 USD deposit is required at check-in, which guests should expect at checkout. The front desk operates Monday to Saturday, 9 AM–5 PM, and is closed on Sundays.
Good little joint to stay in. Well appointed rooms with 42' telly, good aircon and nice bathroom area. Rooftop pool has an incredible view and also has a decent little gym. Little far out from main area but still plenty around to see and do. Recommend.
Really excellent place to stay! Inexpensive but fantastic rooms, very friendly, excellent location, and wonderful rooftop pool and bar. We stayed here twice, for two days each time.
The rooms were much larger than expected, beds comfortable, and a spacious living area. The bathroom and shower are very good. Bathrobes are provided, which is really useful for the pool.
The rooftop pool is really the highlight. The view is spectacular, and the water cool, but a hot pool is also available. When the poolside bar isn't open, there's a stall directly opposite the hotel where you can get beers.
The staff are friendly and very helpful. I've seen reviews that complain about the deposit, but that wasn't our experience. We were notified in advance, and they even took pounds instead of dollars, which they returned with no problem.
The location is a 10 minute walk from the Toul Tompong (Russian) market which has lots of great restaurants, bars, and cafes.
We had a very disappointing experience at this hotel and would not recommend staying here.
When we checked in, the room was in poor condition with clear hygiene issues. We encountered cockroaches in the room, there was a strong unpleasant smell, and overall cleanliness was far below an acceptable standard.
We raised this with the hotel, the staff were unfortunately unhelpful at first and said they would ‘spray the room’ to put us back there the next day. However this was a cockroach infestation and they seemed very unbothered. We asked to be moved to another room or we would be leaving. They did put us in another room, but the room ended up having stains, dirt and animal hair everywhere and a nasty smell. The manager said that this was the spare room, so it wasn’t up to the usual standards, which of course was an appalling excuse. We did not feel comfortable staying at the property at all due to the overall conditionand asked for a refund, which they did provide.
As a result, we had to leave and book another hotel at our own expense.
This was not just a minor issue — the hygiene standards were unacceptable, and the property did not match reasonable expectations.
Luckily, we managed to stay at the Caravan Hotel after the chaos and it exceeded our expectations, for just £1 less a night. I would strongly advise others to consider alternative accommodation.
Been here many times. Great apartment for a short-term stay — quiet, clean, and comfortable. Enjoy excellent amenities, including a rooftop swimming pool, elevator access, and a stylish sky bar with great views.
Rooms are great. But the lady told me i have to pay a 50usd deposit. Which is the highest i ever had to pay. But ok i trust the reviews of the hotel.
I always leave a tidy room and the checkout lady with glasses told me the room was perfect and i get my deposit back NOT "now" but "today" maybe its a english proficiency problem but that came across very vague and worrying so i told her i need it in the hour, they send it quickly.
But all of this process is highly stressfull and should be given back IMMEDIATLY on the spot
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Frequently asked questions
Can I book this hotel here?
Not directly. PARC 21 LUXURY BOUTIQUE HOTEL AND RESIDENCE is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.
Will I be charged anything?
No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.
How can I contact them?
By phone on +855 96 966 2121, or through the request form on this page.
Where is it?
Cambodia, Phnom Penh, Phnom Penh Street 440 135
Is it wheelchair accessible?
Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.