Luxcity Hotel & Apartment

Michael Jackson

2 months ago

4/5

Overall, a very good hotel with room for improvement. I’ve stayed here several times and enjoy the comfortable rooms and, most of the time, the good value. A few areas need attention: *There are only two elevators that service guests, which is already slow and inconvenient; at night, only one is usually in operation, making it even worse. * Most staff are friendly, but some managers come across as insincere, apathetic, and arrogant. * Parking issues weren’t communicated well—we were simply told to wait. * Breakfast wasn’t ready on time, and empty items were slow to be refilled. *And the key card system… I’ll just leave it at that. Despite these issues, I’d still recommend this hotel for a stay in Phnom Penh. I just hope management addresses these areas—especially when you advertise yourselves as “Luxcity.” 😎

ke xin lam

3 months ago

5/5

Top of the line Hotel Super service staff. Special call out to the bartender Bunthai at the Sky Lounge. have my dinner and drinks there and his service is super. knowledgeable bartender that communicates well in english. Father asked for a custom drink and he managed to mix it and my Dad was so satisfied with the drink. I have tried 4 of his specials cocktails and was v good. am looking forward to try to other 5. made great conversation. caring staff who always ask if we liked the food and drinks. prompt thoughtful service, always refilling my dads chip bowl (he loves the complimentary chips at the bar, is a must try, i think its arrowroot) and lowering the aircon etc for him.

Dorrel Rhodes MBA, MS

9 months ago

4/5

My stay at the Luxcity Hotel and Apartments was excellent. The great location and exceptional walkability made exploring the city a breeze. I felt completely secure thanks to the building's security. My comfortable room provided a wonderful retreat, enhanced by a stunning city view. The breakfast offered a fantastic variety, providing a perfect start to each day. I would highly recommend this hotel for a convenient and enjoyable visit.

Steven Masi

6 months ago

5/5

Absolutely stunning hotel! Best beds my wife and I have had on our trip. The rooms are massive! The hotel staff were all so friendly and kind. The breakfast spread was very good. The gym had everything you needed. And the roof top pool and bar were also very nice. Will 100% book here again!

Raymond L

5 months ago

5/5

I recently stayed again at Luxcity Hotel, and once again, it did not disappoint. This is actually my return visit, which already says a lot about how much I enjoy staying here. The room was impressively huge, giving me plenty of space to relax and feel comfortable. Everything was spotless and very well maintained - you can really tell that cleanliness is a priority here. The bed was comfortable, the bathroom was modern and clean, and the overall atmosphere felt fresh and welcoming. I also appreciated that the room had all the amenities I needed. From toiletries and a fully equipped bathroom to convenient in-room facilities, everything was thoughtfully prepared. It made my stay smooth and stress-free. Overall, I'm very satisfied with my experience and will definitely come back again in the future. Luxcity Hotel continues to be one of my top choices whenever I visit. Highly recommended!