I don’t know what these reviews are saying because DO NOT COME HERE!!! First room we were given had a dead and alive cockroaches on the floor and sheets were covered in hair. Next room was (slightly) cleaner until we lay down at night and BED BUGS began crawling on us. They refused us a refund and laughed at it. Absolutely disgusting. Please do not waste your time or money.
1. The room smelt so bad and Cockroach in the room
2. Bed bugs everywhere
3. Refused refund
4. Reception rude
5. Spent ages to get a new room
Worst hotel ever. DO NOT STAY HERE. AVOID!
Broken toilet seat (Receptionist just shrugged). Ants in the room as well. Had to ask reception for tp . No tv remote , back to reception for tv remote , tv still didn't work . Back to reception where they told me room didn't come with tv (even when it wad listed in room description) . Gave me $2.50 discount after asking for $5 (not enough cash on hand supposedly) . They would'nt let me change rooms even if I could see from the balcony that several rooms were not occupied (no lights on) . Walls full of dirty smudges . Table surface sticky wth visible dirt spots .
On the positive side : Great location ( 5 min. walk to ferry) , nice firm mattress , clean linen .
No complaints. Clean, good wifi, close to port, comfortable bed, air-conditioning works, great restaurant nearby, convenient store downstairs. Would stay here again.