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Joya Hotel

Heroes ranking

Our own estimate, not an official star classification.

What it is based on

  • Facilities listed for this property: pool, restaurant, bar, breakfast, rooftop.

#A36, St. 278, Sangkat, Phnom Penh 00855, Cambodia

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Fabulous 164 reviews on Google 8.8

Photo credits

  • Balconitel Boutique Hotel

Photos published on Google by their authors.

Availability

8 Oct → 9 Oct 2026 · 1 night · 2 guests

No live availability for this hotel

This hotel is not connected to Heroes yet, so we cannot check its live availability for 8 Oct → 9 Oct 2026.

This hotel does not publish an email address — call them or book one of the hotels below.

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Available on your dates — live prices for 8 Oct → 9 Oct 2026, confirmed straight away, cash or card.

About Joya Hotel

Joya Hotel is a centrally located accommodation in Phnom Penh offering spacious rooms and a range of facilities including a pool, Jacuzzi, and rooftop terrace. The hotel provides a 24-hour front desk and maintains on-site dining with a bar and breakfast service. It suits travellers seeking comfortable mid-range accommodation in the heart of the city.

Guests have noted the spacious room layouts and friendly staff. The hotel features a rooftop area with Jacuzzi facilities for relaxation after exploring the city.

  • Spacious rooms
  • 24-hour front desk
  • Pool and Jacuzzi
  • Rooftop terrace
  • On-site bar
  • Central Phnom Penh location

The area

The hotel is located on Street 278 in central Phnom Penh, within the city's main districts. The central location provides convenient access to local attractions and services.

Good to know

The hotel operates 24 hours a day with a round-the-clock front desk. Breakfast is offered as part of the stay.

Facts from the hotel's Google listing.

Facilities & policies

  • Good for children
  • Wheelchair-accessible entrance
  • Cash only, cards not accepted
  • International phone: +855 23 727 278

According to the hotel's Google Business Profile.

What travellers say on Google

4.4/5 · 164 reviews

Raymond L

3 months ago

5/5

I had a great stay at Joya Hotel. The room was upgraded and was very spacious, clean, and comfortable. The hotel was well-maintained, and the staff were friendly and helpful throughout my stay. I highly recommend Joya Hotel for anyone looking for a pleasant and relaxing experience.

Ruslan Sokolov

9 months ago

1/5

Never go there. Please, never! We had terrible experience: we booked a room a week before the visit. When we came to hotel they said that they don't have a room for us cause hotel is full of guests. After 1 hour of arguing they said that they cannot do anything (they can't even cancel our booking). After 1.5 hour (for real, 1.5 at least) we have been checked in to dirty room. PLESE, CHOOSE ANY DIFFERENT HOTEL, BUT NOT THIS ONE

WILLBOT 2000

2 months ago

5/5

Amazing spacious room, friendly staff, beautiful meitiy is very attentive and welcoming

Nadia Haskell

7 years ago

5/5

Great value for money. Great breakfast and coffee. Our room was a good size and in good condition, not run down at all like other reviews. The bar (delicious cocktails), pool and Jacuzzi made for a relaxing stay. The staff were friendly and extremely helpful in coming with us to the police station to translate when my bag was snatched. A good central location (besides my bag being snatched by experienced men on a motorbike, beware in the area).

Raymond Gonzales

8 years ago

5/5

If you want a clean room, exceptional staff, central location and rooftop terrace with jacuzzi... look no further as the Balconitel Boutique Hotel is perfect. I was pleased to stay here and have a spacious room with fast wifi, comfortable beds, large shower and balcony overlooking central Phnom Penh. Check-in was fast and efficient as staff are ready and willing to get you settled in your room. The breakfast offered plenty of options for everyone. The best part of the hotel is the rooftop jacuzzi that helps relax your body after a long day. I loved my stay here and will plan to visit again.

Reviews published on Google, shown as written by their authors. Google returns at most five per place. See all on Google

Rated by travellers on Google — no place is listed here unless it earns its place.

HighGround Sky Bar

HighGround Sky Bar

4.7

Bars · 227 m · 3 min walk 1,142 reviews

HighGround Sky Bar HighGround Sky Bar HighGround Sky Bar HighGround Sky Bar HighGround Sky Bar
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HighGround Sky Bar

Bars 227 m 3 min walk 4.7/5 on Google

HighGround Sky Bar is 227 m east of Joya Hotel — about 3 minutes on foot. It is the closest place to the hotel under “bars”.

The next two places under “bars” from Joya Hotel are Bassac Lane (918 m) and The WATERS Pub and Eatery (2.7 km), so there is a choice within a few minutes.

HighGround Sky Bar occupies the top of Amass Tower on Street 63 and serves drinks and food with a 360-degree view of Phnom Penh's skyline. The bar operates from 5:00 PM to 2:00 AM daily, making it accessible for evening drinks through to late night. The setting is designed for relaxation, with visitors describing the atmosphere as quiet and comfortable rather than loud or club-like.

Visitors consistently praise the city views, particularly on clear nights when the panorama across Phnom Penh becomes the draw. The drinks receive positive mention across reviews, with at least one visitor calling a cocktail made by staff member Anna the best they'd ever had. Service gets regular compliments, and the bar's staff—including Manager Paul—are noted for professionalism and attentiveness. The food menu appears adequately executed; one visitor noted it looked appealing and tasted good, though another suggested the dishes were pleasant but not standout enough to remember. Prices for food and drinks are described as reasonable. No significant complaints appear in the reviews, though the food is clearly secondary to the drinks and views.

The bar suits visitors wanting a calm evening spot rather than a high-energy night out, and works well for catching up with friends. Clear weather noticeably improves the experience, so checking the forecast before going is worth doing. It's a straightforward choice if you want cocktails and a view rather than a venue focused on nightlife or dining.

  • 227 m from the hotel — about 3 minutes on foot
  • Rated 4.7 out of 5 by 1,142 travellers on Google
LOVE - Phnom Penh

LOVE - Phnom Penh

4.8

Nightlife · 468 m · 6 min walk 1,663 reviews

LOVE - Phnom Penh LOVE - Phnom Penh LOVE - Phnom Penh LOVE - Phnom Penh LOVE - Phnom Penh
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LOVE - Phnom Penh

Nightlife 468 m 6 min walk 4.8/5 on Google

LOVE - Phnom Penh is 468 m east of Joya Hotel — about 6 minutes on foot. It is the closest place to the hotel under “nightlife”.

The next two places under “nightlife” from Joya Hotel are Naga World Night Club (1.7 km) and TŌKIO CLUB (3.1 km), so there is a choice within a few minutes.

A late-night club in the Wat Langka area of Phnom Penh, open from 9pm to 4am every night of the week. Inside is a dance floor built for a proper night out, with a mix of international music driving the crowd rather than a quiet lounge setup. It draws a party crowd looking to stay out until sunrise rather than an early-evening drinks spot.

Visitors consistently describe an energetic, packed dance floor and good vibes throughout the night, with several mentioning fair drink prices as a plus rather than a gripe. A recurring theme in the reviews is praise for a particular staff member, Tin Tin, who guests credit repeatedly for making their night memorable, suggesting a level of attentive, personable service that stands out from a typical club experience. No significant complaints appear in the available reviews, though the dance floor being described as busy suggests it can get crowded on popular nights.

This is a late-night destination, not an early or pre-dinner option, so plan to arrive well after 9pm and expect the energy to build as the night goes on, given the 4am close. It suits travellers looking for an international-music dance club with a lively atmosphere rather than a low-key bar. Given the consistent mentions of a crowded dance floor, those who prefer more personal space might find it busiest around peak hours, while groups looking for a high-energy party night in Phnom Penh should find it a solid fit.

  • 468 m from the hotel — about 6 minutes on foot
  • Rated 4.8 out of 5 by 1,663 travellers on Google
306 Khema Steakhouse

306 Khema Steakhouse

4.6

Restaurants · 662 m · 8 min walk 1,097 reviews

306 Khema Steakhouse 306 Khema Steakhouse 306 Khema Steakhouse 306 Khema Steakhouse 306 Khema Steakhouse
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306 Khema Steakhouse

Restaurants 662 m 8 min walk 4.6/5 on Google

306 Khema Steakhouse is 662 m east of Joya Hotel — about 8 minutes on foot. It is the closest place to the hotel under “restaurants”.

The next two places under “restaurants” from Joya Hotel are Xiao Ge Hot Pot - Boeung Keng Kang (799 m) and Wild Phnom Penh (981 m), so there is a choice within a few minutes.

306 Khema Steakhouse sits on Street 306 in Phnom Penh and specializes in premium Wagyu beef. The restaurant operates under multiple identities—it functions simultaneously as a steakhouse, sushi restaurant, and bakery—though the focus remains on meat. The space is described as intimate and boutique-style, with an on-site dry-aging facility. Beyond steaks, the menu includes burgers served with fries and other cuts like T-bone Angus and lamb chops.

Visitors consistently praise the quality of the meat itself, noting it is fresh and cooked to the specification ordered. The Kampot pepper sauce appears frequently in feedback as a distinctive local addition that complements the Wagyu well. Service receives strong marks, with staff described as calm, friendly, and attentive. Some diners note the experience feels somewhat incomplete—one visitor mentioned being served steak with no sides and seeing sourdough images on walls but no bread offered, despite the bakery operations. Another remarked on the confusion created by the restaurant's multiple trading names and identities. The regular burger offerings are mentioned favorably, though they are not the primary draw.

The restaurant opens daily from 11:45 AM to 9:30 PM, Monday through Saturday (Sunday hours are not listed). It suits diners seeking a quieter, high-end setting focused on premium beef rather than a social dining experience. The lack of consistent sides or bread service suggests going with clear expectations about what you are ordering. Given the boutique scale and specialization, booking ahead is likely wise, particularly for groups or special occasions.

  • 662 m from the hotel — about 8 minutes on foot
  • Rated 4.6 out of 5 by 1,097 travellers on Google
Bodia Spa BKK1 Phnom Penh

Bodia Spa BKK1 Phnom Penh

4.8

Spa & wellness · 688 m · 9 min walk 1,010 reviews

Bodia Spa BKK1 Phnom Penh Bodia Spa BKK1 Phnom Penh Bodia Spa BKK1 Phnom Penh Bodia Spa BKK1 Phnom Penh Bodia Spa BKK1 Phnom Penh
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Bodia Spa BKK1 Phnom Penh

Spa & wellness 688 m 9 min walk 4.8/5 on Google

Bodia Spa BKK1 Phnom Penh is 688 m south-east of Joya Hotel — about 9 minutes on foot. It is the closest place to the hotel under “spa & wellness”.

The other place under “spa & wellness” within reach of Joya Hotel is BODIA SPA Riverside (1.7 km).

Set across three floors in BKK1, this spa offers private cabins that can host solo visitors or small groups of up to three, each with its own shower and a choice of massage oils. The lobby doubles as a small retail area for bath and wellness products, and the overall design is polished and calm, with staff greeting guests with tea and a foot cleaning before treatments begin.

Reviews are largely consistent in praising the therapists, who are described as attentive and skilled at adjusting pressure during the massage, and the reception staff, who are called warm and caring. Guests repeatedly mention the hot shower and product range afterward as a nice touch, and several note that promotions are sometimes available on certain massages during set daytime hours. Not every visitor is equally impressed: one review found the herbal compress massage pleasant but unremarkable, and felt the pricing was a little steep for what was delivered, while another wished for less oil during the body massage. So expectations should be tuned toward a comfortable, well-run experience rather than something extraordinary every time.

The spa is open daily from 10am to 11pm, which makes it workable for both an afternoon break and an evening wind-down after a day of sightseeing. Booking ahead is worth doing, as at least one guest arranged their appointment the day before and benefited from a time-limited discount. It suits travellers looking for a reliable, attractively designed spa in BKK1 for a massage or short pampering session, though those seeking bargain pricing or an unconventional treatment menu may want to weigh the cost against the fairly standard offerings.

  • 688 m from the hotel — about 9 minutes on foot
  • Rated 4.8 out of 5 by 1,010 travellers on Google
Independence Monument

Independence Monument

4.5

Sights · 756 m · 9 min walk 5,346 reviews

Independence Monument Independence Monument Independence Monument Independence Monument Independence Monument
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Independence Monument

Sights 756 m 9 min walk 4.5/5 on Google

Independence Monument is 756 m east of Joya Hotel — about 9 minutes on foot. It is the closest place to the hotel under “sights”.

The next two places under “sights” from Joya Hotel are Statue of His Majesty Preah Bat Samdech Preah Norodom Sihanouk (963 m) and Royal Palace of Cambodia (1.5 km), so there is a choice within a few minutes.

The Independence Monument is a 20-meter tall sandstone tower in the heart of Phnom Penh, built in 1958 to mark Cambodia's independence from France in 1953. Shaped like a blooming lotus bud—a symbol of purity in Khmer culture—the monument stands in a roundabout surrounded by a park area with open space and views across the city. The site is accessible around the clock and sits on Norodom Boulevard in central Phnom Penh.

Visitors consistently praise the monument as an ideal spot for evening visits, when it is illuminated with golden lighting and draws both locals and travellers to the surrounding area. The square becomes a peaceful gathering place at night, and the cool breeze from the nearby riverfront makes it pleasant for walking or sitting. Early morning visits offer fewer crowds and good photography conditions. Guests note the monument's impressive carved details and its prominence as a recognizable city landmark, though some mention the busy traffic roundabout surrounding it.

The site works best as an evening or early morning visit if you prefer quieter conditions. There is no entrance fee and the grounds are open at all hours, making it flexible to fit into any itinerary. Bring a camera if you want to capture the lit monument at night or get clear shots in the early morning. It suits anyone wanting a short outdoor stop in central Phnom Penh that connects history, local atmosphere, and city views without requiring much time or advance planning.

  • 756 m from the hotel — about 9 minutes on foot
  • Rated 4.5 out of 5 by 5,346 travellers on Google
Tuol Sleng Genocide Museum

Tuol Sleng Genocide Museum

4.6

Museums & galleries · 776 m · 10 min walk 12,153 reviews

Tuol Sleng Genocide Museum Tuol Sleng Genocide Museum Tuol Sleng Genocide Museum Tuol Sleng Genocide Museum Tuol Sleng Genocide Museum
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Tuol Sleng Genocide Museum

Museums & galleries 776 m 10 min walk 4.6/5 on Google

Tuol Sleng Genocide Museum is 776 m south-west of Joya Hotel — about 10 minutes on foot. It is the closest place to the hotel under “museums & galleries”.

The next two places under “museums & galleries” from Joya Hotel are National Museum of Cambodia (1.5 km) and SOSORO - Preah Srey Içanavarman Museum (2.2 km), so there is a choice within a few minutes.

Tuol Sleng Genocide Museum occupies the compound of a former Khmer Rouge prison and interrogation center in central Phnom Penh. Visitors move through classroom buildings that once held prisoners, viewing photographs, documents, and personal belongings. The museum preserves the physical space where tens of thousands were detained and interrogated during the late 1970s. The building itself—with its sparse rooms and recording equipment still visible—forms part of the historical record.

Most visitors describe the experience as deeply moving and historically significant. Many emphasize that an audio guide, available for an additional five dollars, substantially enhances the visit by providing context and detailed accounts of individual prisoners' stories. Visitors consistently note the emotional weight of encountering thousands of mugshots displayed on the walls—each photograph representing a person who was numbered and catalogued before execution. Some mention that despite the audio guide's quality, certain details about the violence were not included, which a few visitors felt limited their understanding of what occurred. Occasionally, visitors report meeting survivors on site, a rare opportunity that deepens the experience beyond the museum's physical contents.

The museum is open daily from 8 AM to 5 PM and charges a five dollar entrance fee. Most visitors recommend allowing several hours for a thorough visit, particularly if using the audio guide. This is a site focused on historical education and remembrance rather than entertainment; it suits visitors seeking to understand Cambodia's recent history and those interested in genocide studies and remembrance. Many note the visit is emotionally demanding but consider it an important part of understanding Cambodia's past.

  • 776 m from the hotel — about 10 minutes on foot
  • Rated 4.6 out of 5 by 12,153 travellers on Google
Xiao Ge Hot Pot - Boeung Keng Kang

Xiao Ge Hot Pot - Boeung Keng Kang

4.7

Restaurants · 799 m · 10 min walk 1,137 reviews

Xiao Ge Hot Pot - Boeung Keng Kang Xiao Ge Hot Pot - Boeung Keng Kang Xiao Ge Hot Pot - Boeung Keng Kang Xiao Ge Hot Pot - Boeung Keng Kang Xiao Ge Hot Pot - Boeung Keng Kang
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Xiao Ge Hot Pot - Boeung Keng Kang

Restaurants 799 m 10 min walk 4.7/5 on Google

Xiao Ge Hot Pot - Boeung Keng Kang is 799 m south-east of Joya Hotel — about 10 minutes on foot. It is among the three closest places to the hotel under “restaurants”.

The next two places under “restaurants” from Joya Hotel are 306 Khema Steakhouse (662 m) and Wild Phnom Penh (981 m), so there is a choice within a few minutes.

This is a hot pot restaurant in the Boeung Keng Kang district on Street 360. Diners cook thin-sliced meat, seafood, and vegetables in broths at their table—the restaurant offers several soup bases including collagen and Sichuan options. The space is air-conditioned and described by visitors as spacious and clean. Hot pot is priced affordably, with buffet options cited at around eight dollars per person that include pork, beef, black chicken, shrimp, and meatballs.

Visitors consistently praise the freshness of meat and vegetables, the speed of service, and the friendly staff. Soup quality stands out as a strength, particularly the collagen and Sichuan broths. The main complaints centre on practical matters: the cumulative smell of hot pot cooking lingers on clothes, and ventilation or air purification could be improved. Some English-speaking visitors have struggled with the menu—staff speak limited English and no English-language menu is available, which occasionally leads to communication difficulties when ordering. One reviewer noted the side-dish selection felt limited for those avoiding pork and beef.

The restaurant opens daily from 11 AM to 9:30 PM (closed Sundays). It sits in a busy area near schools, offices, and markets, so expect crowds at lunch and dinner times. The location suits groups of friends or colleagues eating together, and appeals particularly to students and office workers. If you speak limited Cambodian or Chinese, pointing or using translation tools may help with ordering.

  • 799 m from the hotel — about 10 minutes on foot
  • Rated 4.7 out of 5 by 1,137 travellers on Google
Moma Bakehouse & Bistro

Moma Bakehouse & Bistro

4.7

Cafés & bakeries · 916 m · 11 min walk 811 reviews

Moma Bakehouse & Bistro Moma Bakehouse & Bistro Moma Bakehouse & Bistro Moma Bakehouse & Bistro Moma Bakehouse & Bistro
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Moma Bakehouse & Bistro

Cafés & bakeries 916 m 11 min walk 4.7/5 on Google

Moma Bakehouse & Bistro is 916 m south-east of Joya Hotel — about 11 minutes on foot. It is the closest place to the hotel under “cafés & bakeries”.

The next two places under “cafés & bakeries” from Joya Hotel are Siso Bakery (1.1 km) and TUBE Coffee Riverside (1.7 km), so there is a choice within a few minutes.

Moma Bakehouse & Bistro sits on Street 370 and functions as both a working bakery and a café with seating upstairs. Visitors find a selection of pastries, croissants, and baked goods on display, alongside a menu featuring brunch items and full cooked breakfasts. The space is described as clean and well-appointed, with strong air conditioning—a practical benefit in Phnom Penh's heat. The interior aesthetic draws consistent mention, with guests noting a relaxing, cozy atmosphere suited to working or spending time with friends.

Reviewers praise the quality and portion sizes of the food and pastries, with several highlighting the blueberry pancakes and the full English breakfast as standouts. Staff are reported to be friendly, welcoming, and communicative in English, and the ordering process—whether in-person or online—runs smoothly. The main reservation across reviews is price: the café operates at the higher end of the market, though most visitors feel the quality justifies the cost. One caveat appears around the Dubai chocolate items, which some find excessively sweet. The sausages in the English breakfast have drawn mixed reactions from different guests.

The café opens early at 6:00 AM on weekdays and Saturdays, making it a viable breakfast stop. It remains open until 10:00 PM most days. It suits those seeking a comfortable environment with reliable quality over budget dining, and works equally well for a quick pastry, a full breakfast, or settling in with coffee and a laptop.

  • 916 m from the hotel — about 11 minutes on foot
  • Rated 4.7 out of 5 by 811 travellers on Google

Frequently asked questions

Can I book this hotel here?

Not directly. Joya Hotel is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.

Will I be charged anything?

No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.

How can I contact them?

By phone on +855 23 727 278, or through the request form on this page.

Where is it?

#A36, St. 278, Sangkat, Phnom Penh 00855, Cambodia

Can I pay by card?

No — the hotel takes cash only according to its Google profile. Bring enough for your stay, or ask the hotel about a transfer.

Is it wheelchair accessible?

Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.

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