JD Polman hotel & Residence is a modern accommodation in Phnom Penh offering spacious, well-equipped rooms suitable for both short and long stays. The property features a swimming pool, hot tub, fitness center, and business center. It welcomes pets and provides accessible facilities including wheelchair-accessible entrance, parking, restroom, and seating.
The hotel is open 24 hours daily and offers free parking options including a parking garage and lot. It is women-owned, LGBTQ+ friendly, and includes a transgender safespace.
Spacious, modern rooms
Swimming pool and hot tub
Fitness center and business center
Free parking options
Pet-friendly accommodation
24-hour operation
The area
The hotel is located on Hanoi Boulevard in Phnom Penh. Guests note the location is removed from the city center, though it offers easy access to some nearby attractions and restaurants.
Good to know
The hotel is open 24 hours daily. Free parking is available including a parking garage, parking lot, and street parking options. Accessible facilities include wheelchair-accessible entrance, parking, restroom, and seating. In-unit washer/dryer are available in rooms.
We recently had a very pleasant stay at JD Polman Hotel & Residence. The property offers a comfortable and modern atmosphere, making it a great choice for both short and long stays. The rooms are spacious, clean, and well-equipped with everything needed for a relaxing experience.
The staff were friendly, attentive, and always ready to assist, which made the stay even more enjoyable. I especially appreciated their warm hospitality and professional service throughout my visit.
The location is convenient, with easy access to nearby attractions, restaurants, and key areas of the city. Overall, JD Polman Hotel & Residence provides excellent value for money, combining comfort, convenience, and good service.
We would definitely recommend it and look forward to staying here again in the future.
The location is far from the city center, and the condition of the rooms, elevator speed, lack of gym equipment, and inconvenience in using the facilities are all poor.
The location isn't ideal, but this is easily one of the best hotels I've stayed in in Cambodia. The rooms are nothing short of stunning, with properly operating hot water heaters (😍!!) and excellent air conditioning.
The decor of the lobby was a tad kitschy (attempting to be opulent) for my tastes, but front desk staff were incredibly helpful and attentive to my needs - especially the stunning young ladies who assisted me with check in, late afternoon of my arrival.
I wish I had planned to stay longer.
Also, Grab meal deliveries have vastly improved since the last time I was in Cambodia.
We were regulars to this hotel from when they opened. They were much better in the past with nice breakfast. As the crowd start coming in, customer service dropped. Breakfast wasn’t as good.
2 lifts to serve the majority of floors and when many rooms are booked u have to wait for quite awhile in order to enter.
Rooms at the top are affected by loud booming music from pub at sky bar. Unable to have an early night’s sleep.
3 televisions in the room only 1 or none working.
Electric cut out at certain time at night while kids were showering. Total darkness..
Recently a fire broke out around midnight in the emergency staircase. We were on the 28 floor and evacuated our rooms to rush to the lobby. As the choking smoke filled up the corridors. No fire alarm was heard and although I pressed a fire alert switch it looked like a decoy and just fell apart.
No announcements were made and at the lobby were only a few of us from the 28floor. Found out that the fire was on 16floor and was a small one..
imagine if it were a real big fire what would’ve happen? Service crew tried to cover up and told us to go back to our rooms. We waited till the pungent smell of smoke was gone before going up again. Kids were traumatised by the event as they had already gone to bed and woken up abruptly.
And another incident, house keeping left my room door wide open. I do not know how long as we came back at night and to this unpleasant surprise. Housekeeping tried to push the blame to us saying they
Poor front desk service.
No safe in room.
Breakfast was poor and most food trays empty.
This hotel will deteriate very fast.
Skybar decking in poor repair with lots of wires showing.
Deposit was higher than advertised.
Not catering for westerners.
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Frequently asked questions
Can I book this hotel here?
Not directly. JD Polman hotel & Residence is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.
Will I be charged anything?
No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.
How can I contact them?
By phone on +855 93 807 738, or through the request form on this page.
Yes — according to its Google profile, pets are allowed. Tell the hotel what animal you are bringing when you write to them.
Is there parking?
Yes — according to its Google profile the hotel offers free parking on site, street parking, valet parking. Tell the hotel you are arriving by car so they can keep a space for you.
Is it wheelchair accessible?
Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.
