Booked through Agoda and I got a room without a window. Luckily, I stayed only one night before heading to Siem Reap town in the next day. This should be informed in advance with such a weird room. Additionally, the electric socket is not enough in the room, you can find one behind the TV table, one in bathroom, and another one attached with the cloth cabinet.
The hotel is not run down, rooms are fine, air-conditioning working but maybe the fan is slightly noisy but didn't bother me too much, this is not a 5 star hotel.
People are friendly, and I didn't find any bed bugs, nor I was haunted by anything or anyone, swimming pool is nicely located and it's a relaxing corner.
Breakfast could be better but I found what I needed. The coffee has a nice scent of vanilla like the one you get in Vietnam.
The shower works fine and I had plenty of hot water.
Overall I am happy with my stay.
Don't use the next door spa, but that's not the hotel, it's a separate spa.
If you disagree, that is your opinion. Hope this helps families traveling into Battambang, Cambodia. 🙏 Be aware that this hotel has bed bugs. My family stayed in room 531 end of May early June 2025. My son was bitten by these bugs during the night on both his arms and upper back. He was so exhausted, he did not noticed until the morning. There were two towels that had light black and lipstick stains that we believe could have been laundry and cleaned, but we were charged $15 per towel, $30 for two, very ridiculous as generic towels do not cost $15 for one. We have stayed at this same hotel in June/July 2024 with no issues. This trip to the same hotel had some negative impact on our future stay. We did not have enough towels, no hair dryer, not enough or no additional bathroom essentials, and most of all the bed bugs in the room, which is what prompted me to write this review. I usually try to give a fair review of hotels and restaurants in my home country, Cambodia, but the towel incident was very outrageous. Hopefully, management will get the bed bugs resolved and please make sure each rooms has enough of the basic hotel essentials. Understood hotel is outdated but bed bugs could be health hazards.
Close proximity to supermarket and coffee shops. Shops within walking distance. Property itself is dated and tired. However for the price you pay cant complain. Rooms are spacious, only 2 pillows on the double bed asked for more and was only provided with one, they said they had no more. Universal power outlet in room. No power outlet next to bed/side table. We stayed in a deluxe double room Breakfast was basic. Didnt check out the pool area. Staff have limited english. Booked directly via walk in.
Hotel can provide additional room keys, however USD5 for any lost room keys.
This is an older established hotel with many amenities found in new hotels. Nice pool and decent buffet. It's a shame there are very few guest here at this time. The front desk was very polite and spoke good English.
The rooms were big, spacious and inviting. There was a very big king size bed that was so very comfortable after walking in the dirty dusty streets for a few hours
This hotel was easy to find.
The buffet was part of the room price.
I've had better buffets with more options but at least all items were fresh
I would recommend this hotel for Sure.
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Frequently asked questions
Can I book this hotel here?
Not directly. Stung Sangke Hotel is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.
Will I be charged anything?
No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.
How can I contact them?
By phone on +855 53 953 495, or through the request form on this page.
Where is it?
454X+PMG, National Road N.5, Cambodia
Is it wheelchair accessible?
Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.