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Ratanakiri- Boutique Hotel

Heroes ranking

Our own estimate, not an official star classification.

What it is based on

  • It presents itself as a boutique.

Sangkat Boeung Kan Seng Banlung City, Ratanakiri Province, Krong Ban Lung 16452, Cambodia

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Very good 328 reviews on Google 8.4

Photo credits

  • Ratanakiri-Boutique Hotel
  • Pitou Phat

Photos published on Google by their authors.

Availability

8 Oct → 9 Oct 2026 · 1 night · 2 guests

No live availability for this hotel

This hotel is not connected to Heroes yet, so we cannot check its live availability for 8 Oct → 9 Oct 2026.

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Available on your dates — live prices for 8 Oct → 9 Oct 2026, confirmed straight away, cash or card.

About Ratanakiri- Boutique Hotel

Ratanakiri- Boutique Hotel is a hotel located in Banlung City, in Ratanakiri Province, Cambodia, at Sangkat Boeung Kan Seng. It sits in a central position in town, on West Lake, giving guests easy access to what the province has to offer.

The property is known for good service and for its food and coffee, and is described as a solid option for travelers visiting Ratanakiri Province. It is also noted as LGBTQ+ friendly.

This makes it a suitable base for visitors who want a central location in Banlung with easy access to the town and the lake, combined with on-site dining.

  • Central Banlung location
  • Situated on West Lake
  • Good service
  • Food and coffee
  • LGBTQ+ friendly

The area

The hotel is located in the middle of Banlung City, on West Lake, putting guests within reach of the town's attractions. Its central position makes it an easy base for exploring what Ratanakiri Province offers.

Good to know

The hotel can be reached by phone at +855 11 443 433. It is open daily from 6 AM to 11 PM. Sanitation is described as limited but acceptable, and the deluxe room's bathroom has a curtain that is difficult to pull and a narrow showering space in the bathtub.

Facts from the hotel's Google listing.

Facilities & policies

  • Good for children
  • Wheelchair-accessible entrance
  • Cards accepted
  • International phone: +855 11 443 433

According to the hotel's Google Business Profile.

What travellers say on Google

4.2/5 · 328 reviews

Mala Chhoun

2 months ago

4/5

Good size room for my family of 4. They add to much chlorine to the pool which was burning my family skin. The service wasn't too good either. You asked for some restaurants around a the area and they replied that they don't know. This might be the best hotel around the area but it's a bit outdated.

Susan Parker

5 months ago

4/5

Nice, clean room with new air conditioning unit at a reasonable price range. Staff can be trained better, though and the check out took long time (I don’t know why as it was supposedly a simple and straightforward check out).

Jesse Field

5 months ago

3/5

Meh. Our bathroom backed up sewage into the tub. Asked to change rooms. They gave us R4, off the lobby. Lots of noise, no porch. Front desk lady was dead-eyed and unhelpful. Other staff were kind, though. Special thanks to the breakfast crew in the restaurant for not letting me leave without my mosquito repellent

4/5

Stayed here for 2 nights, and honestly, the quality of the room in such a quiet, rural area was really impressive 👍🏻✨ The room was super clean 🧹 and even had a balcony 🌿 where you can sit back, relax, and enjoy the greenery view 🌳. The hotel is in a great location 📍, easy to access 🚗, and the price is very affordable 💰. Highly recommend this place for your stay in Ratanakiri 🙌🏽🏡🌄

Monytep

2 years ago

5/5

One of the best hotels in Ratankiri. The location is wonderful as it locate to the lakebank of Kan Seng Lake so you’ll have a great view experience if you choose room with front window. The interior design is fanatic with Khmer-style art and the room is very comfy, spacious, and some even have balcony, though the bed is a bit stiff, but overall I like it. Great place to stay if you’re traveling to the province and since the hotel is located in the middle of town, you can do pretty much everything Ratanakiri has to offer.

Reviews published on Google, shown as written by their authors. Google returns at most five per place. See all on Google

Rated by travellers on Google — no place is listed here unless it earns its place.

Katieng Waterfall

Katieng Waterfall

4.3

Sights · 9.0 km 264 reviews

Katieng Waterfall Katieng Waterfall Katieng Waterfall Katieng Waterfall Katieng Waterfall
5 photos

Katieng Waterfall

Sights 9.0 km 4.3/5 on Google

Katieng Waterfall is 9.0 km south of Ratanakiri- Boutique Hotel — a short ride rather than a walk.

Katieng Waterfall is a cascade in the countryside near Banlung, set within a small park that remains quieter than other waterfalls in the region. Visitors find a tiered drop with a cave running in a crescent shape beneath it, accessible by a steep trail with old stairs and slippery rocks. A heart-shaped lookout point serves as a photo spot. The base of the falls holds a pool deep enough for swimming, and a cave area provides shelter to rest and cool off.

The waterfall attracts consistent praise for its natural appeal and peaceful atmosphere. Visitors emphasize how deserted it feels compared to busier local attractions, and many mention the pleasant experience of swimming in the pool or exploring the cave underneath the cascade. The park charges a nominal entry fee (reported as one dollar for foreigners) and vendors nearby sell refreshments including sugarcane juice. A note of caution appears in reviews about the slippery rocks and uneven terrain—the trail requires careful footing, and at least one visitor raised concerns about potential snakes. The waterfall location is also home to an elephant trek operated by local handlers; opinions on this activity vary, with some visitors noting the elephants are chained but have forest space to roam.

The site is accessible year-round with no specific opening hours restrictions. Plan for roughly 30 to 45 minutes travel from Banlung city centre, though roads can be confusing and mobile signal is unreliable in the area. Asking locals for directions is advisable if uncertain. Wear sturdy shoes with good grip for the rocky terrain and bring a change of clothes if you intend to swim. It suits visitors seeking a quiet natural setting away from crowded attractions, though those uncomfortable with wet and uneven surfaces should consider the physical demands before visiting.

  • At 9.0 km from the hotel
  • Rated 4.3 out of 5 by 264 travellers on Google

Frequently asked questions

Can I book this hotel here?

Not directly. Ratanakiri- Boutique Hotel is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.

Will I be charged anything?

No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.

How can I contact them?

By phone on +855 11 443 433, or through the request form on this page.

Where is it?

Sangkat Boeung Kan Seng Banlung City, Ratanakiri Province, Krong Ban Lung 16452, Cambodia

Can I pay by card?

Yes, the hotel accepts card payments according to its Google profile.

Is it wheelchair accessible?

Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.

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