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Ratanak City Hotel

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PXRQ+QGW, Krong Ban Lung, Cambodia

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Very good 164 reviews on Google 8.0

Photo credits

  • Ratanakcity Hotel
  • kruy kimhour
  • Pich Viras
  • Khanime

Photos published on Google by their authors.

Availability

8 Oct → 9 Oct 2026 · 1 night · 2 guests

No live availability for this hotel

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Available on your dates — live prices for 8 Oct → 9 Oct 2026, confirmed straight away, cash or card.

About Ratanak City Hotel

Ratanak City Hotel is a budget hotel in Banlung, Cambodia, offering straightforward accommodation at competitive rates. Rooms feature comfortable beds and come in standard and spacious VIP options with queen or king-size beds. The hotel includes an elevator and is situated within reach of local amenities and dining options.

This property suits travellers looking for affordable, clean lodging in Banlung without premium frills. It appeals to those with luggage who appreciate practical conveniences like lift access between floors.

  • Budget rates from $15 per night
  • Comfortable beds and spacious rooms
  • Elevator access
  • Friendly, helpful staff
  • On-site restaurant nearby

The area

The hotel is located in Krong Ban Lung, Banlung. It sits a short distance from the city centre and is within reach of local restaurants and amenities.

Facts from the hotel's Google listing.

Facilities & policies

  • Good for children
  • Wheelchair-accessible entrance
  • International phone: +855 12 222 828

According to the hotel's Google Business Profile.

What travellers say on Google

4.0/5 · 164 reviews

Sister Sinay

5 months ago

2/5

The reviews were good so we went with the RCH despite a bit higher price than we might like and a location a bit distant from the city center. On arrival at our room, we found it lacking toilet paper, no water heater or coffee, no soap. There was a balcony that is impossible to access. Not exactly what we hoped for in a City Hotel. But at least, there was a pool. WAS. Because it was closed permanently. The staff was kind but at this price, $18 a night, we expected a higher quality room.

Edward Woodcroft

2 months ago

5/5

Very comfortable beds 🛌. Staff is very friendly and helpful. Located close to everything.

5/5

Value for money, good room size, $15 per night for a king size bed room, has elevator, cleanliness is not bad.

C L

6 years ago

4/5

This is a clean budget hotel. The VIP rooms are spacious with a sitting area and 2 queen size beds. Unfortunately, the pool was closed when we visited last week. The service was good as well and staff were helpful.

Kosal Vathanak

6 years ago

5/5

Very Great!! There are a pool and also a nearby restaurant as well. For those who bring lots of luggage, there is also a lift to help you to get one floor to the other too! I recommend this one!!

Reviews published on Google, shown as written by their authors. Google returns at most five per place. See all on Google

Rated by travellers on Google — no place is listed here unless it earns its place.

Katieng Waterfall

Katieng Waterfall

4.3

Sights · 8.5 km 264 reviews

Katieng Waterfall Katieng Waterfall Katieng Waterfall Katieng Waterfall Katieng Waterfall
5 photos

Katieng Waterfall

Sights 8.5 km 4.3/5 on Google

Katieng Waterfall is 8.5 km south of Ratanak City Hotel — a short ride rather than a walk.

Katieng Waterfall is a cascade in the countryside near Banlung, set within a small park that remains quieter than other waterfalls in the region. Visitors find a tiered drop with a cave running in a crescent shape beneath it, accessible by a steep trail with old stairs and slippery rocks. A heart-shaped lookout point serves as a photo spot. The base of the falls holds a pool deep enough for swimming, and a cave area provides shelter to rest and cool off.

The waterfall attracts consistent praise for its natural appeal and peaceful atmosphere. Visitors emphasize how deserted it feels compared to busier local attractions, and many mention the pleasant experience of swimming in the pool or exploring the cave underneath the cascade. The park charges a nominal entry fee (reported as one dollar for foreigners) and vendors nearby sell refreshments including sugarcane juice. A note of caution appears in reviews about the slippery rocks and uneven terrain—the trail requires careful footing, and at least one visitor raised concerns about potential snakes. The waterfall location is also home to an elephant trek operated by local handlers; opinions on this activity vary, with some visitors noting the elephants are chained but have forest space to roam.

The site is accessible year-round with no specific opening hours restrictions. Plan for roughly 30 to 45 minutes travel from Banlung city centre, though roads can be confusing and mobile signal is unreliable in the area. Asking locals for directions is advisable if uncertain. Wear sturdy shoes with good grip for the rocky terrain and bring a change of clothes if you intend to swim. It suits visitors seeking a quiet natural setting away from crowded attractions, though those uncomfortable with wet and uneven surfaces should consider the physical demands before visiting.

  • At 8.5 km from the hotel
  • Rated 4.3 out of 5 by 264 travellers on Google

Frequently asked questions

Can I book this hotel here?

Not directly. Ratanak City Hotel is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.

Will I be charged anything?

No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.

How can I contact them?

By phone on +855 12 222 828, or through the request form on this page.

Where is it?

PXRQ+QGW, Krong Ban Lung, Cambodia

Is it wheelchair accessible?

Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.

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