12 years ago
This hotel is one of just very few choices in Pursat (nov 29, 2013). We booked it for two nights initially (through Agoda), but discovered that for our next destination (Tataï Rainbow Lodge) we should either take a night bus, or travel in two days and spend a night in Phnom Penh. We preferred the second option, so decided to cancel the second night upon check-in. Beside the fact that they didn't even know about our reservation, and had to search a few minutes to find the Agoda reservation, cancelling the second night was of course no problem at all. Perfect, at least we thought.. The rooms are very spacious: Big surface, high ceilings, 2 double beds. It's so big that the A/C wasn't powerful enough. There's a balcony, but our balcony door was stuck. There was a big gap underneath the balcony door, which was an entry point for mosquitoes. Overall the hotel looked a bit old, and could use some maintenance and decoration. But on the other hand, Pursat isn't used to Western standards at all, so in that perspective it's quite luxurious. We rented two bikes to do some sightseeing, and that was nice. The bikes were in reasonable condition, however very small and quite expensive actually (5 dollar per bike). At the morning of check-out we found out that we somehow already paid through Agoda. I actually understood my creditcard details were just to guarantee my reservation, but that was incorrect. Unfortunately we couldn't get a refund for the second night. Had we known this beforeha