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New Riverside Hotel

Heroes ranking

Our own estimate, not an official star classification.

What it is based on

  • Facilities listed for this property: pool, airport shuttle, shuttle, breakfast.

120 Meters, North of Chulong, 7 Makara St, Krong Siem Reap, Cambodia

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Fabulous 242 reviews on Google 8.6

Photo credits

  • Sothy Riverside

Photos published on Google by their authors.

Availability

8 Oct → 9 Oct 2026 · 1 night · 2 guests

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Available on your dates — live prices for 8 Oct → 9 Oct 2026, confirmed straight away, cash or card.

About New Riverside Hotel

New Riverside Hotel is a refined urban garden retreat in Siem Reap's historic district, blending contemporary Khmer design with warm hospitality. The hotel offers airy rooms with balconies, a swimming pool, and free breakfast daily. Located a short drive from Pub Street, the Old Market, and the Royal Residence, it provides convenient access to the city's main attractions while maintaining a peaceful, garden-like atmosphere. The hotel includes a spa and massage center, 24-hour reception, and free parking.

The property suits travellers seeking comfort and charm without sacrificing proximity to Siem Reap's key sites. An airport shuttle is available for guest convenience.

  • Airy rooms with balconies
  • Swimming pool and garden area
  • Free breakfast included
  • Contemporary Khmer design
  • Airport shuttle service
  • Spa and massage center

The area

The hotel is located in Siem Reap's historic district, approximately 30 minutes' walk or 10 minutes by Tuktuk or car from the central market area. It sits near Pub Street and the Royal Residence, offering easy access to the city's main attractions while remaining set back in a quieter neighbourhood.

Good to know

The hotel offers free parking and 24-hour reception. Breakfast is served daily and rooms are cleaned daily. The spa and massage center are available on-site, though pricing is relatively high.

Facts from Google and the hotel's own website.

Facilities & policies

  • Good for children
  • Wheelchair-accessible entrance
  • International phone: +855 12 550 055

According to the hotel's Google Business Profile.

What travellers say on Google

4.3/5 · 242 reviews

Hem Nimeith

a year ago

5/5

Visiting New Riverside Hotel Siem Reap felt like uncovering a hidden gem—a refined urban garden retreat where contemporary Khmer design meets heartfelt hospitality. Tucked into the historic district yet just a short drive from Pub Street, the Old Market, and the Royal Residence, it balanced convenience with serenity.

MASEGO MADITSI

3 years ago

4/5

The three days we spent at the hotel as a group is a livetime memory. We enjoyed our evenings swimming in the warm pool after dinner. Breakfast served on time and the rooms cleaned daily. The service is recommended with smiles always on their faces. Keep it up,in life there is always a room for improvement.

On Dara

a year ago

5/5

A stunning hotel in Siem Reap with warm hospitality and a beautifully designed space. The perfect blend of comfort and charm, making every stay unforgettable!

Greg Wu

3 years ago

5/5

One of the most beautiful hotels I’ve stayed in. The staff are super friendly and helpful, always smiling and ready to give a helping hand. The pool and surrounding area felt like a little paradise. I recommend I recommend.

Kimsath SENG

8 years ago

5/5

New Riverside is the heaven for a real relaxation on a vacation in Siem Reap. We had a great stay here recently. The room was super clean and very big for the two people, the Wifi was fast, the AC was really good. The water pressure was fantastic. The swimming pool is very large to chill out after the hot day exploring the ancient temples. The location is about 5 minute drive from the busy town of Siem Reap, so you will not get any disturbance from the noise. The people who worked were really friendly and professional. We will go back next time.

Reviews published on Google, shown as written by their authors. Google returns at most five per place. See all on Google

Rated by travellers on Google — no place is listed here unless it earns its place.

Ground Zero: Martial Arts & Yoga Centre

Ground Zero: Martial Arts & Yoga Centre

4.9

Restaurants · 1.3 km · 16 min walk 320 reviews

Ground Zero: Martial Arts & Yoga Centre Ground Zero: Martial Arts & Yoga Centre Ground Zero: Martial Arts & Yoga Centre Ground Zero: Martial Arts & Yoga Centre Ground Zero: Martial Arts & Yoga Centre
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Ground Zero: Martial Arts & Yoga Centre

Restaurants 1.3 km 16 min walk 4.9/5 on Google

Ground Zero: Martial Arts & Yoga Centre is 1.3 km west of New Riverside Hotel — about 16 minutes on foot. It is the closest place to the hotel under “restaurants”.

The next two places under “restaurants” from New Riverside Hotel are Mealea Watbo (1.3 km) and HAVEN (1.4 km), so there is a choice within a few minutes.

This is primarily a martial arts and yoga training centre in Siem Reap that also runs a small cafe for members and visitors, serving fresh meals, coconut water and smoothies under the guidance of a chef who co-owns the place. The centre offers disciplines including Bjj, Kun Khmer and Bokator, alongside yoga and movement classes, plus facilities such as an ice bath. Longer stays are possible too, including a 28-day retreat format.

Guests consistently describe a welcoming, community-driven atmosphere where newcomers are folded in quickly by both staff and other trainees, even if they arrive nervous or with no prior experience. Coaches are praised individually for distinct teaching styles and personalities, which reviewers say keeps training varied rather than repetitive. The food served on site comes up often and favourably, described as fresh and appealing rather than an afterthought to the training. No significant complaints or caveats appear in the available reviews.

This suits travellers looking to combine a stay in Siem Reap with structured physical activity, whether that is a single drop-in class, a short course, or the longer 28-day retreat. It is less a conventional restaurant stop and more a training base with a cafe attached, so visitors coming purely for a meal should expect the food to be secondary to the martial arts and yoga programming. Opening hours run from 8:00 AM to 8:30 PM Monday through Friday, with shorter hours on Saturday and Sunday, so it is worth checking the schedule for specific classes before turning up, particularly for popular sessions like the ice bath or Kun Khmer training.

  • 1.3 km from the hotel — about 16 minutes on foot
  • Rated 4.9 out of 5 by 320 travellers on Google
Mealea Watbo

Mealea Watbo

4.9

Restaurants · 1.3 km · 16 min walk 1,331 reviews

Mealea Watbo Mealea Watbo Mealea Watbo Mealea Watbo Mealea Watbo
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Mealea Watbo

Restaurants 1.3 km 16 min walk 4.9/5 on Google

Mealea Watbo is 1.3 km north-west of New Riverside Hotel — about 16 minutes on foot. It is among the three closest places to the hotel under “restaurants”.

The next two places under “restaurants” from New Riverside Hotel are Ground Zero: Martial Arts & Yoga Centre (1.3 km) and HAVEN (1.4 km), so there is a choice within a few minutes.

Mealea Watbo is a Cambodian restaurant on Street 26 in Siem Reap, open daily from 11 in the morning until 11 at night. The setting combines traditional and modern decoration, with both indoor and outdoor seating, and guests mention a view that adds to the experience. The menu runs through Khmer staples such as fish, chicken and soup dishes, finished with desserts like coconut ice cream served with rice jelly and watermelon.

Visitors describe the food as flavourful and well presented, with several first-time tasters of Cambodian cuisine saying they were won over from the first bite. Value for money comes up often, with more than one reviewer calling it the best they have found in Siem Reap. Staff attentiveness is a recurring theme, and one server, Kakada, is repeatedly singled out by name for her warmth, clear English and thoughtful recommendations, including relocating diners indoors when insects became a nuisance during an outdoor meal. The lone practical note is a request to remove bones from the fish soup, a small detail rather than a wider complaint.

Given the long daily hours, it suits both a casual solo dinner and a small business gathering, as one guest describes using it for a work dinner. It works equally well for travellers wanting an introduction to Khmer food and for those who already know it and want a reliable, well-run spot. With close to 1,300 reviews and a rating that sits at 4.9, it draws a steady crowd, so arriving during peak dinner hours may mean a short wait, though nothing in the reviews suggests reservations are essential. Outdoor seating is worth requesting for the view, provided you don't mind the occasional insect that comes with dining near greenery in the evening.

  • 1.3 km from the hotel — about 16 minutes on foot
  • Rated 4.9 out of 5 by 1,331 travellers on Google
Phsar Leu Thom Tmey

Phsar Leu Thom Tmey

4.3

Markets · 1.3 km · 17 min walk 4,173 reviews

Phsar Leu Thom Tmey Phsar Leu Thom Tmey Phsar Leu Thom Tmey Phsar Leu Thom Tmey Phsar Leu Thom Tmey
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Phsar Leu Thom Tmey

Markets 1.3 km 17 min walk 4.3/5 on Google

Phsar Leu Thom Tmey is 1.3 km north of New Riverside Hotel — about 17 minutes on foot. It is the closest place to the hotel under “markets”.

The other place under “markets” within reach of New Riverside Hotel is Phsa Kraom Market (2.8 km).

Phsar Leu Thom Tmey is a large indoor market in central Siem Reap that stocks an unusually wide range of goods under one roof. Visitors find fresh produce, seafood, meat, clothing, footwear, electronics, jewelry, and gold alongside food vendors and kitchen items. The market also has money changers. It operates early — from 3 AM most days — reflecting its primary role as a local supply hub rather than a tourist destination.

Visitors consistently note this is a genuinely local market where tourists are rare. Those seeking authenticity appreciate the lack of tourist pressure and the variety of fresh produce and Khmer food on offer. Shoppers report that prices are competitive compared to supermarkets and town-centre money changers, and that most vendors are willing to bargain. The main limitation is language: English is spoken far less here than at Old Market, so communication can be difficult. Some visitors found this an asset rather than a problem, valuing the untouched local atmosphere it suggests.

The market opens at 3 AM and runs until 8 PM daily, making it accessible throughout the day, though it functions most actively as a morning market. Go early if you want the fullest selection of fresh goods and the most authentic atmosphere. Wear comfortable shoes for navigating the indoor stalls. Bring a phrasebook or translation app if you speak no Khmer, and be prepared to navigate by pointing and patience. It suits visitors who want to shop as locals do and experience the working market life of Siem Reap, rather than those seeking a polished, English-friendly shopping experience.

  • 1.3 km from the hotel — about 17 minutes on foot
  • Rated 4.3 out of 5 by 4,173 travellers on Google
The Bean Embassy Roastery & Specialty Coffee

The Bean Embassy Roastery & Specialty Coffee

4.8

Cafés & bakeries · 1.4 km · 17 min walk 1,358 reviews

The Bean Embassy Roastery & Specialty Coffee The Bean Embassy Roastery & Specialty Coffee The Bean Embassy Roastery & Specialty Coffee The Bean Embassy Roastery & Specialty Coffee The Bean Embassy Roastery & Specialty Coffee
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The Bean Embassy Roastery & Specialty Coffee

Cafés & bakeries 1.4 km 17 min walk 4.8/5 on Google

The Bean Embassy Roastery & Specialty Coffee is 1.4 km west of New Riverside Hotel — about 17 minutes on foot. It is the closest place to the hotel under “cafés & bakeries”.

The next two places under “cafés & bakeries” from New Riverside Hotel are Dialogue (1.7 km) and The muffin man, Siem Reap (1.8 km), so there is a choice within a few minutes.

The Bean Embassy is a roastery-café set on the grounds of the Chocolate Garden east of Siem Reap, away from the town's busier streets. It has its own on-site roastery, a small house with plenty of surrounding green space, and both indoor and outdoor seating. The menu runs from breakfast plates, poached eggs and hollandaise among them, to pastries like almond croissants, alongside a full specialty coffee list with detailed flavour descriptions and the option to choose your coffee's strength and sweetness.

Visitors consistently rate the coffee itself very highly, describing it as rich and well-made, with attentive staff who explain the beans and offer small touches like free cookies or water alongside the order. The setting is repeatedly praised for its quiet, family-friendly, green atmosphere, a contrast to more central cafés. The recurring criticisms are the price, which some guests find high for Cambodia, and occasional slow service at busier times, along with air conditioning that has not always kept up with the heat.

It opens early, from 6am daily until 9pm, which makes it a good stop for breakfast after an overnight bus or an early start to the day. Because it sits on the Chocolate Garden grounds outside the central Pub Street area, it suits visitors looking for a slower, quieter morning or afternoon rather than a quick coffee between sightseeing stops. Bringing a book or planning to linger is worthwhile, since guests describe it as a place for sitting and relaxing rather than passing through, and it works well for couples, families, or anyone wanting a calmer alternative to the town centre's cafés.

  • 1.4 km from the hotel — about 17 minutes on foot
  • Rated 4.8 out of 5 by 1,358 travellers on Google
HAVEN

HAVEN

4.9

Restaurants · 1.4 km · 17 min walk 2,738 reviews

HAVEN HAVEN HAVEN HAVEN HAVEN
5 photos

HAVEN

Restaurants 1.4 km 17 min walk 4.9/5 on Google

HAVEN is 1.4 km west of New Riverside Hotel — about 17 minutes on foot. It is among the three closest places to the hotel under “restaurants”.

The next two places under “restaurants” from New Riverside Hotel are Ground Zero: Martial Arts & Yoga Centre (1.3 km) and Mealea Watbo (1.3 km), so there is a choice within a few minutes.

HAVEN is a garden restaurant on Chocolate Road in Siem Reap, open daily except Monday from 10am to 10pm. It operates as a training restaurant, giving disadvantaged young adults hands-on experience in hospitality, and the owners are frequently on site, often stopping by tables to chat with guests. The menu runs from curries to salads to vegan options, alongside cocktails and coffee, served in a leafy, relaxed setting that guests describe as an oasis from the streets outside.

Reviews are strikingly consistent: visitors praise the food quality across multiple dishes, from the fish to a vegan carrot cake to a beef salad described as beautifully plated, and several mention returning more than once, including one group of twenty who noted every dish arrived together and on time. Service is repeatedly called warm and attentive, with more than one reviewer describing staff handling a problem, such as a payment issue, calmly and helpfully. The training-restaurant concept is mentioned often and clearly adds to the experience for many diners, who say knowing the purpose behind the place makes the meal feel more worthwhile.

Given the volume and consistency of praise, HAVEN suits travellers looking for a relaxed sit-down meal rather than a quick bite, including groups, couples, and anyone wanting vegan or vegetarian choices alongside more standard dishes. It is closed on Mondays, so plan around that, and the garden setting makes it a good lunch stop if you are already exploring the area rather than a destination requiring a special detour, though several guests treat it as exactly that.

  • 1.4 km from the hotel — about 17 minutes on foot
  • Rated 4.9 out of 5 by 2,738 travellers on Google
Kulen Elephant Forest

Kulen Elephant Forest

4.8

Parks & nature · 1.6 km · 20 min walk 1,179 reviews

Kulen Elephant Forest Kulen Elephant Forest Kulen Elephant Forest Kulen Elephant Forest Kulen Elephant Forest
5 photos

Kulen Elephant Forest

Parks & nature 1.6 km 20 min walk 4.8/5 on Google

Kulen Elephant Forest is 1.6 km north-west of New Riverside Hotel — about 20 minutes on foot. It is the closest place to the hotel under “parks & nature”.

The next two places under “parks & nature” from New Riverside Hotel are Royal Independence Gardens (2.2 km) and Flying Foxes (2.3 km), so there is a choice within a few minutes.

Kulen Elephant Forest is an elephant retirement sanctuary set within a forested park outside Siem Reap, where a small number of elephants live out their later years in a natural setting rather than performing or giving rides. Visitors join a guided tour through the forest, observing and, in many cases, getting close to the elephants as they roam, bathe or feed, with mahouts and staff on hand to explain each animal's background. Lunch is included as part of the day, and transport to and from the centre is arranged for guests.

Reviews are strikingly consistent: guests repeatedly praise the guides by name, describing them as knowledgeable, funny and clearly attached to the elephants, and several mention that the mahouts treat the animals like family. The focus on retirement and rehabilitation rather than entertainment comes up often, as does the sense that the operation supports both the elephants' welfare and the local community. The pacing of the tour is mentioned favourably, with breaks built in, and food is called a highlight rather than an afterthought. The one practical caveat raised is accessibility: the terrain is not well suited to wheelchairs.

The park opens daily from 8am to 6pm, and given the nature of the visit — walking through forest terrain to spend time near the elephants — it works best for travellers who are reasonably mobile and interested in conservation rather than a quick photo stop. Families with older children and couples looking for a slower, more reflective wildlife encounter seem well suited to it, and booking a guided tour rather than turning up independently appears to be the standard way to visit.

  • 1.6 km from the hotel — about 20 minutes on foot
  • Rated 4.8 out of 5 by 1,179 travellers on Google
Dialogue

Dialogue

4.7

Cafés & bakeries · 1.7 km · 22 min walk 650 reviews

Dialogue Dialogue Dialogue Dialogue Dialogue
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Dialogue

Cafés & bakeries 1.7 km 22 min walk 4.7/5 on Google

Dialogue is 1.7 km west of New Riverside Hotel — about 22 minutes on foot. It is among the three closest places to the hotel under “cafés & bakeries”.

The next two places under “cafés & bakeries” from New Riverside Hotel are The Bean Embassy Roastery & Specialty Coffee (1.4 km) and The muffin man, Siem Reap (1.8 km), so there is a choice within a few minutes.

Dialogue is a cafe on Street 27 in Siem Reap with both indoor and rooftop seating. The menu mixes western and Asian cuisines, anchored by a strong coffee program. Visitors report the espresso and lattes are among the best in town. The kitchen turns out standout dishes like fried rice and tenderloins, though some guests found other items unremarkable. Breakfast options include variations on eggs — one visitor had English muffin with poached eggs, hollandaise and bacon — though the cafe does not offer a full traditional English breakfast.

Staff are consistently praised as helpful and friendly, though there is a notable caveat. One guest mentioned that despite requesting it multiple times, their dishes arrived with bean sprouts despite a stated allergy, which raised concern for anyone with dietary restrictions or allergies. The kitchen's attention to special requests appears inconsistent. On the upside, visitors note the carbonara is rich and satisfying if you enjoy heavy sauces, though it may not suit lighter preferences.

The rooftop setting is described as chill and atmospheric, with indoor seating available too. Dialogue opens daily at 7 AM and stays open until midnight (closed Sundays), making it accessible for breakfast, coffee breaks, lunch or evening visits. Happy hour pricing makes it affordable. The location sits walking distance from Pub Street, though the daytime frontage can be hard to spot from the street — it sits on the corner of Street 26 and Wat Bo Road. This works well for anyone after reliable coffee and a casual meal, though diners with food allergies should verify orders carefully with staff.

  • 1.7 km from the hotel — about 22 minutes on foot
  • Rated 4.7 out of 5 by 650 travellers on Google
SM Art Center

SM Art Center

4.9

Museums & galleries · 1.8 km · 22 min walk 158 reviews

SM Art Center SM Art Center SM Art Center SM Art Center SM Art Center
5 photos

SM Art Center

Museums & galleries 1.8 km 22 min walk 4.9/5 on Google

SM Art Center is 1.8 km south-west of New Riverside Hotel — about 22 minutes on foot. It is the closest place to the hotel under “museums & galleries”.

The next two places under “museums & galleries” from New Riverside Hotel are The River Gallery (2.1 km) and The Cocoon House - Art Gallery, Concept Store, Fashion Vintage and Skate Shop - by Cocoon Limited (3.7 km), so there is a choice within a few minutes.

A small, purpose-built museum on the edge of Siem Reap city, SM Art Center gathers handmade artworks by Cambodian artists across a series of exhibit rooms, with a QR-code audio guide available in several languages. The building itself, along with an attached cafe and a garden out front, is part of the experience, and a gift shop sits at the end of the visit. Workshops are also offered, including a painting session set in the garden that some visitors have taken as a hands-on complement to the galleries.

Guests consistently describe the space as clean, creative, and a welcome change from temple-heavy itineraries, with several noting that the artwork touches on Cambodia's modern history, including the late 1960s, and encourages quiet reflection rather than quick viewing. The ticket price is widely mentioned as reasonable, with a lower rate for Cambodians and students than for foreign visitors. A few reviewers found the layout and flow between exhibits confusing, and one noted the gift shop leans toward the craft-tourism style found elsewhere in the city, though most still called the overall visit worthwhile.

Plan on around 45 minutes if you want to see everything properly, longer if you add a workshop. The museum is open daily from 8am to 5pm. It suits travellers looking for something contemporary to mix into a Siem Reap itinerary otherwise dominated by temples, and those with an interest in Cambodian art and recent history in particular. Booking ahead for a workshop, such as the garden painting session, seems worthwhile given the personal attention some guests received.

  • 1.8 km from the hotel — about 22 minutes on foot
  • Rated 4.9 out of 5 by 158 travellers on Google

Frequently asked questions

Can I book this hotel here?

Not directly. New Riverside Hotel is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.

Will I be charged anything?

No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.

How can I contact them?

By phone on +855 12 550 055, or through the request form on this page.

Where is it?

120 Meters, North of Chulong, 7 Makara St, Krong Siem Reap, Cambodia

Is it wheelchair accessible?

Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.

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