Mpay Bay Guest House is a guesthouse in Koh Rong Samloem, Cambodia. Its address is 23 steer Koh Rongsomlem, Koh Rongsamleom 18000, Cambodia. It is listed on Google with a rating of 3.8/5 from 18 reviews.
The hotel has not published a room list or a list of facilities that we could read; room types, bed sizes and amenities are best confirmed with the hotel directly.
The closest places to see from Mpay Bay Guest House are Seapony Cafe (Restaurants, 103 m), M'Pai Bay (Sights, 155 m) and Bar Bok Bowie (Bars, 220 m). 151 other places to stay in Koh Rong Samloem are listed on Heroes Hotels.
It can be reached by phone on +855 15 249 259. Mpay Bay Guest House is not connected to Heroes Hotels: there is no live availability and no online payment for it here, so dates and prices are confirmed by the hotel directly.
The employees were amazing thats why we will give 3 Stars.
First of all the room has max. Half of the size as in the description (booked 30m^2 got around 12 including the bathroom). The promised terrace was a rooftop which wasnt attached to the room and did Not have a barrier.
The bedsheets did not get changed, there were bloodstains and some White stains that you could Scratch Off. We asked for new bedsheets the employees offered us to cancel the booking or Upgrade If we pay more. We insisted that we only want new bedsheets and towels and we would be fine. 10 minutes later we got everything and changed the Sheets ourselves..
The bathroom wasnt cleaned either there was Hair on and under the toiletseat, old soap in the showertray and half empty Shampoo+showergel bottles.
The sucket is between the bathroom and entrance door so charging the Phone was quite the experience.
I recommend the bar for Drinks but cannot recommend the guesthouse itself even If the employees were very nice.
There is a newer mpai bay hotel that is connected to this one and looked fine. I personally think they Just used the description of the new rooms for the old House. The new rooms have balconies and there are seemingly Apartments
I loved the place. The staff here is amazing and their kitchen is best on the island. We spent two weeks on the island and ate here at least once a day.
Do not book and stay in the Bungalows. We had B3 and we had a rat living with us. The first night we were there it got into my bag and ripped open a unopened and sealed packet of oreos and proceeded to eat it on the opposite bed. Made me feel sick as it was the bed we had put all our clothes on. We cleaned the mess up, reported it and went out for the day. We came back to the room to find rat droppings everywhere. Disgusting. Will also mention it was horrendous weather with torrential rain. The aircon unit ran like a river down the wall. The ceiling in the bathroom looked like it was about to cave in. You would sit on the toilet and be rained on with it leaking through the roof. We got moved into the actual new build hotel. The receptionist was extremely apologetic stating they change the rat traps every day but can’t get rid of the rats. The hotel room was in another league and lovely. Although sadly the hotel is also invested with rats. While I was in the bathroom flossing my teeth without the extractor fan on I could hear them running around the ventilation pipes and actually squeaking! I could hear squeaking. We used the dorm showers on our last day before catching the ferry. This should be a hard pass too. You really need to get someone in from the mainland to help you with these problems this property needs professional help. Worst place I have stayed in the whole of Asia. The two star is for being moved to the hotel room.
We stayed in the new part of the hotel. The first two floors are open. They were furnishing and finishing up the 3rd and 4th floor while we were there.
The rooms are new and clean. They say they clean the rooms every two days but we had to ask them to clean it and give us fresh towels during our 5 days stay.
I would recommend bringing soap and shampoo. They supply two tiny soap bars, toothbrush, and a comb.
I would highly recommend this place for location, Air Conditioning, and being new
I loved my stay here, the dorm is set out like a yurt so it feels really nice and cosy, and it's so conveniently close to the pier. The beds are super comfy and have mosquito nets, and there's enough fans for everyone. The beds have little reading lamps and there are extension plugs so you can charge your phone in bed, plus lockers for valuables. Great balcony to relax on, the bathrooms are clean, and the food in the restaurant downstairs is decent, with friendly staff :)
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Frequently asked questions
Can I book this hotel here?
Not directly. Mpay Bay Guest House is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.
Will I be charged anything?
No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.
How can I contact them?
By phone on +855 15 249 259, or through the request form on this page.
