Heritage Suites Hotel - Siem Reap is a 25-room boutique property set in a 19th-century villa on Heritage road, Wat Polanka Rd, Siem Reap. The hotel combines a refined restaurant, a saltwater outdoor pool and a spa, and is positioned as an upscale, sophisticated retreat rather than a large resort.
Rooms range up to suites with private pools, and guests describe them as spacious and well-appointed. The property is a short tuk-tuk ride from Siem Reap's main restaurant streets and markets, and sits close to the Angkor Wat archaeological site.
With its small scale and villa setting, the hotel suits travellers who prefer a quiet, personal atmosphere over large lobbies and bigger hotel amenities, and who are visiting Siem Reap to explore Angkor Wat and the surrounding city.
19th-century villa setting
Private pool suites available
Saltwater outdoor pool
On-site spa
Refined on-site restaurant
25-room boutique retreat
The area
The hotel is located on Heritage road, Wat Polanka Rd, in Siem Reap, Cambodia, about 15 minutes from the UNESCO World Heritage site of Angkor Wat. Guests note it is a short tuk-tuk ride from the city's main restaurant streets and markets, placing it within easy reach of both downtown Siem Reap and the temple complex.
Good to know
The property is open 24 hours, Thursday to Wednesday. It is also noted as LGBTQ+ friendly.
A timeless place of leisure. We would have stayed here longer if we could. The hospitality of the staff was very warm and sincere. They did all they can to make our stay here wonderful. Breakfast spread was curated with a mix of à la carte and small buffet options (understandably given its low season) - the noodle soup was particularly delicious and became our daily start to the day
The hotel spa (heritage spa) particularly was very special. As per another review, staying guests get special perks to the spa. San and another spa lady (unfortunately we didn’t manage to get her name) gave me and my wife our daily treatments during our first 4 days there and you can tell they are very experienced. Pressure during the massages and body scrub treatments are firm but gentle and hit the spots perfectly.
Thank you Heritage Suites Hotel for making our stay wonderful
We loved staying at this hotel. We had the private pool room and we enjoyed it. The staff is professional and very nice (especially the lady making sure everything was going well during breakfast). Breakfast is yummy. It is a mix of a la carte and buffet. Coffee is excellent.
We were amazed by small details like receiving a little gift/souvenir every day in our room or being served complementary excellent peanuts with our beer during happy hour.
The hotel is well located and a short tuk-tuk away from main restaurant streets and markets. Would definitely go back.
This is a lovely boutique hotel that has been a tastefully designed from the outset, and is beautifully maintained.
We found the staff to be exceptional, all showing genuine warmth and care for guests.
There were numerous times where thoughtful touches made our stay even more special.
We can’t recommend Heritage Suites highly enough, and look forward to staying there again.
A huge thanks to all the staff for looking after us so well!
Aaron and Miyuki
Enjoyed the stay very much. All the staffs were super friendly, helpful, attentive and smiley. Loved the swimming pool very for a huge bayan tree (I guessed) branching out to shelter the pool. Room was very tidy, clean and nicely decorated ! Highly recommend. If you would like a tuk tuk to go out, please do look for Mr. Hak, who is super friendly and on time.
This may not be the hotel for you. If your idea of a perfect stay involves sky-high towers, sprawling lobbies, and rooftop cocktail bars, keep looking. But if you value charm over crowd size, immersive calm over chaos, and warm humanity over formality — then the Heritage Suites Hotel in Siem Reap might just steal your heart, as it did ours in April 2026.
With only 25 rooms, this tucked-away boutique feels more like a retreat than a resort — a little Hemingway hideaway on the edge of Angkor’s timeless magic, just minutes from downtown. The grounds are lush, the air fragrant with frangipani, and the staff… well, they remember your name before the second breakfast.
The parking lot? Small and entirely forgettable — but that’s the best part. You won’t want to drive here; this is tuk-tuk country. Ask at the desk and one magically appears within minutes. Need anything else? They’re on it before you finish your sentence. I was once sorting out an overseas call when a passing staff member quietly placed a glass of ice-cold water beside me — unasked, just thoughtful hospitality in action.
The pool is pure serenity — shaded palms, cool stone, and in our case, no other souls in sight. Every dip felt private. Tours? The team arranged everything with ease, pairing us with top-notch guides who turned our Angkor adventures into stories we’ll tell for years. And the food… oh, the food. The chef crafts meals that rival Siem Reap’s finest, but with heart and precision that can only come from so
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Frequently asked questions
Can I book this hotel here?
Not directly. Heritage Suites Hotel - Siem Reap is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.
Will I be charged anything?
No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.
How can I contact them?
By phone on +855 11 969 100, or through the request form on this page.
Where is it?
Heritage road, Phum, Wat Polanka Rd, Siem Reap 93101, Cambodia
Can I pay by card?
Yes, the hotel accepts card payments according to its Google profile.
Is it wheelchair accessible?
The entrance is not wheelchair accessible according to the hotel's Google profile.