Elephant Hill Resort is a resort hotel located in Sen Monorom, Cambodia. The property features bungalows and rooms across different elevations, with upper hill accommodations and lower hill options. The resort operates 24 hours and includes a restaurant near the pool serving meals to guests.
Bungalows on hillside location
Upper and lower hill accommodations
On-site restaurant
24-hour operation
ย่านนี้
The resort is located in Sen Monorom, Cambodia.
ข้อมูลที่ควรทราบ
The property operates 24 hours daily. Late checkout may be available depending on occupancy. Mattress firmness varies between room categories, with upper hill rooms offering softer options compared to lower hill bungalows.
Lower hill bungalows have very hard mattresses. They said the upper hill rooms have soft mattresses. They allowed us to check out late as there were no other customers. Food they served in the restaurant near the pool was awful. Three dishes, none tasted good.
It was around 9.00am on 01 January 2023, after our countdown party we came for our breakfast here. My family and friends were enjoying our food but 2 of our team members did not get their ordered food. We followed up and waited for almost an hour but we failed.
Despite not getting order food, overall experience is wonderful.
We stayed this hotel for 3 days. All of all it is not good memory. Everything is bad. No staff can speak English. We can not communicate with them well. For the room was also the worst experience for us. Not only dirty but also destroyed. Additionally this hotel is not cheap how can we get this service?
When we have breakfast at hotel. They charge different price with menu. We confirm with them then they said”we just didn’t change price on menu”. Amazing service.
There’s nobody can speak english, and even there’s no hot water to take shower, staffs are not so professional and unwilling to help... the price in the restaurant is different between menu and the receipt,, i suggest that don’t waste your holiday in this resort, especially for the foreigners, u deserve a better choice.
This resort service so poor. And their bathroom so dirty. They don’t clean properly when the their old guest leave. That is the true that I’m waste my money so much and the result that I got with dirty experience. That was my first time and also the last.
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