International Hotel is a hotel in Battambang, Cambodia. Its address is Street 2, 20 Ousaphea, Svay Por Commune, Battamabang District, Battambang, Krong Battambang, Cambodia. It is listed on Google with a rating of 3.7/5 from 51 reviews.
The hotel has not published a room list or a list of facilities that we could read; room types, bed sizes and amenities are best confirmed with the hotel directly.
The closest places to see from International Hotel are Jaan Bai Restaurant (Restaurants, 31 m), HUMAN GALLERY - Joseba Etxebarria Photography (Museums & galleries, 62 m) and Miss Wong Battambang (Bars, 75 m). 170 other places to stay in Battambang are listed on Heroes Hotels.
The hotel's own website is agoda.com. It can be reached by phone on +855 53 953 999. International Hotel is not connected to Heroes Hotels: there is no live availability and no online payment for it here, so dates and prices are confirmed by the hotel directly.
Room is pretty nice. But there is dust on the wall that made me kept sneezing. The room has some scratch on the wall. The creation on the light bulb is kinda scary cause of the eye looking. The bed is rough I barely could sleep. The bathroom is pretty and nice. The door to enter the room is hard to open to insert the key and take the key out. A very big tv I don't know if it works or not cause I didn't use it. While the service is pretty nice. They would tell us where our room is. They would also keep things for us if we wanted them to keep for us. The location is super good. It's literally right in front of the Central Market. The price is very good.
Average hotel at a low price. Nothing fancy, but acceptably clean. Staff were helpful, but not overly so. Had trouble with getting hot water to the taps. Received help, but the water was cold both nights in both rooms we rented.
Stayed here for a week. Enjoyed the hotel. Has lots of charming carved furniture and dark wood on the walls. The facilities are nice and all work. As with most hotels in Cambodia, there was only solar hot water, which means only hot water in the afternoon (on sunny days). But that's ok, because cold showers are the way to go in the equatorial heat.
Worst hotel ever. No one speaks English at all. Was very difficult got to communicate when we had issues. As we checked in the air con wasn't working and the room was smelly. After a hard time explaining this they somehow managed to get it work but wasn't cold. They moved us to another room and the air con was rattling loud. They then moved us to another room (by the way this is the same night)which was much better. So we woke up in the morning and wanted to have a shower but no hot water. After 4 hours someone comes to just confirm what we said was true. And then for 2 hours tried to fix it but they couldn't. We lost half the day. And we said we are not happy and would like to get some sort of refund and we will find another hotel. It was really hard to explain this and we had to use Google translation. The receptionist was so angry and annoyed with us she yelled in their language and called someone who was the manager. She spoke a bit of English and was very rude on the phone. She said we can leave the hotel but will not give any refund. She also said "this is Cambodia, not Europe. We are poor country no refund for you. If you don't like then don't book this hotel" and disconnected the call. Next day morning the sent someone to fix the hot water. They then said we will have to pay am extra amount for changing rooms which we did not. But was very difficult to communicate when you are frustrated with the situation and having to using Google translation. Please do not book th
Failed a one job to do. Be Warned!
I booked and prepaid this hotel to enjoy 2 things it offered. 1) a balcony/terrace and 2) the large size room. All was confirmed. On arrival we got lots of 'so sorry, we are full' and put into a small room with no balcony. Worse there was no attempt to show any real concern or true empathy for the situation. Reluctantly they offered a 10% discount. Insulted. Not good enough! So is it then up to me to have to argue for what was promised and paid for. That only makes our time here worse. A no win for us, but a win for hotel in overbooking and knowing they could likely palm off the issue with little effort.
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Frequently asked questions
Can I book this hotel here?
Not directly. International Hotel is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.
Will I be charged anything?
No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.
How can I contact them?
By phone on +855 53 953 999, or through the request form on this page.
Where is it?
Street 2, 20 Ousaphea, Svay Por Commune, Battamabang District, Battambang, Krong Battambang, Cambodia
