We had an excellent stay at Novotel Phnom Penh BKK1.
The hotel is quite new and very well maintained. They have excellent Thursday Surf and Turf dinner buffet and Sunday seafood brunch. We enjoyed both very much. The hotel rooftop bar with Phnom Penh skyline view is also excellent. What really impressed us most is the service from the staffs at this hotel. The management from this hotel must be very very good because all the staffs are very hospitable.
From the front desk Natalie, Sopheap, Monika to the people at Makila Kunthy, Lulu, Sokea and others that I can’t remember their name (sorry).
Thank you for making our stay very enjoyable and I will definitely recommend this hotel to anyone who is coming to Phnom Penh for a holiday.
Very sweet and helpful staff.
A big thanks to Yong, Cheat, Naven and Panha at Makila for the always excellent service for breakfast and lunch.
The hotel has a good location for exploration of Phnom Penh. And is well suited for both holiday and business.
Lounge is relaxing and a nice place to sit and get some work done and relax with a cup of coffee and a nice view.
Great food, sweet staff and a really good view at the roof top restaurant Above Eleven.
Overall a really good experience and it is great value for money.
Very good a stay at Novotel Phnom Penh! Every single staff from the front desk, service team, bartenders, housekeeping was exceptionally kind, warm, and genuinely gentle. They are always smiling, incredibly supportive, and make you feel so welcomed.
The breakfast buffet is good and made even better by friendly chef.
The rooms are large, spotless, and everything feels completely perfect. I cannot recommend this hotel enough!
We celebrated my sister’s birthday dinner at Novotel Phnom Penh BKK1’s restaurant, and it was a wonderful experience from start to finish. The staff were genuinely attentive, friendly, and made us feel very welcome throughout the evening.
They even surprised us with a complimentary birthday cake, which was a lovely gesture that made the celebration even more special. The seafood selection was fresh, delicious, and well prepared, making the meal truly enjoyable.
A big thank you to the entire team for their kindness, warm hospitality, and excellent service. We had a memorable celebration and would definitely recommend this restaurant for special occasions. Looking forward to visiting again!
I had a wonderful experience at Above Eleven, Novotel Phnom Penh. I would especially like to thank Marina for her outstanding hospitality and excellent service.
She was warm, friendly, professional, and made me feel genuinely welcome throughout my visit. Her kindness, attention to detail, and caring attitude created a comfortable and memorable experience.
Marina is an excellent hostess, and I truly appreciate the positive impression she left on me. Thank you for making my visit so enjoyable. I highly recommend her and look forward to coming back again.
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Frequently asked questions
Can I book this hotel here?
Not directly. Novotel Phnom Penh BKK 1 is not a partner hotel, so we have neither its live availability nor its rates. You can send them your dates and they answer you by email.
Will I be charged anything?
No. Heroes Hotels takes no payment for this hotel and holds no room. Any payment is agreed directly with the hotel.
How can I contact them?
By phone on +855 23 900 001, or through the request form on this page.
Where is it?
Street 51 Corner Street 294, Phnom Penh 120102, Cambodia
Is it wheelchair accessible?
Yes, the entrance is wheelchair accessible according to the hotel's Google profile. Ask the hotel about the rooms and bathrooms before you book.